Senior Manager, Product Management

Western Union; Carlisle; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading global money transfer company is looking for a Senior Manager in Product Management to lead the development and enhancement of product offerings. The role involves collaborating with various teams to grow the product portfolio, conduct market analysis, and develop strategic business cases. A strong candidate will have over 7 years of product management experience and excellent analytical skills. This position supports a hybrid work culture, requiring in-person collaboration three days a week.

Benefits

25 days annual leave

Comprehensive life & medical cover

Contributory pension plan

Cycle-To-Work scheme

Qualifications

• 7+ years of related product management experience.
• Experience analyzing market data and customer insights.
• Strong ability to evaluate revenue opportunities.

Responsibilities

• Lead the development and enhancement of product offerings.
• Support execution of long-term product strategies.
• Collaborate with cross-functional teams.
• Conduct competitive and comparative analysis.

Skills

Analytical skills

Organisational skills

Communication skills

Cross-functional collaboration

Business case development

Education

University degree

MBA (preferred)

Job description

Senior Manager, Product Management

Are you passionate about shaping the future of Western Union's products and identifying new opportunities for growth? Are you ready to help transform the way money moves across global markets? Join Western Union as Senior Manager, Product Management. Western Union powers your pursuit. As a Senior Manager, Product Management you will lead the development and enhancement of Western Union's product offerings across markets and channels. You will support the execution of long-term product strategies, build business cases for new opportunities, and collaborate with cross‑functional teams to drive sustainable growth.

• Cross‑sell using customer insights, market research, and industry analysis.
• Research and explore new growth sources across mobile, internet/eCommerce, telephone, and other non‑traditional channels.
• Investigate new market opportunities to identify potential product offerings, strategic alliances, and new consumer segments.
• Build clear business cases outlining revenue potential, prioritisation, and expected outcomes.
• Assist in sizing and scoping opportunities to determine both short‑ and long‑term organisational benefits.
• Partner with Finance, Business Intelligence, Product Management, CRM, Marketing, ANM, Operations, and Systems to coordinate product‑related deliverables.
• Collaborate with Marketing on growth initiatives, customer‑segment efforts, and activities that support business goals.
• Coordinate and execute product strategies and programs that reinforce the Global Brand at the local customer‑experience level.
• Monitor and recommend improvements to enhance the overall Western Union value proposition.
• Conduct competitive and comparative analysis to inform product direction and feature prioritisation.
• May lead and manage aspects of the product P & L.
• Develop product strategy and manage product offerings, including value proposition, features, pricing, and distribution across all channels.
• Support Western Union's long‑term product vision through the initiation and execution of new product initiatives.
• Identify new business opportunities (products, services, upsells, etc.).

Qualifications

• University degree, plus 7+ years of related product management experience (MBA preferred).
• Experience analysing market data, industry trends, and customer insights.
• Strong ability to develop business cases and evaluate revenue opportunities.
• Experience working cross‑functionally with finance, marketing, operations, systems, and product teams.
• Strong analytical, organisational, and communication skills.
• Ability to collaborate with multiple stakeholders to support product strategy and execution.

Benefits

• 25 days annual leave
• Comprehensive life & medical cover
• Contributory pension plan
• Cycle‑To‑Work scheme

Western Union values in‑person collaboration and learning. The expectation is to work from the office a minimum of three days a week. Our Hybrid Work Model categorises each role into one of three categories. Western Union has determined the category of this role to be Hybrid, a flexible working arrangement that enables employees to divide their time between working from home and working from an office location.

We are committed to an inclusive culture that reflects the diverse backgrounds of our employees and the global communities we serve. We do not discriminate based on race, colour, religion, national origin, disability, gender identity, sexual orientation, age, pregnancy, marital status, or veteran status. Reasonable accommodations will be provided when needed.

Estimated Job Posting End Date: 01-31-2026. This application window is a good‑faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.