Senior Manager, Customer Platforms & Cloud Transformation

WeAreTechWomen; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global consulting firm seeks a Senior Manager for Customer Platforms to lead teams in delivering transformation projects. The position requires hands-on experience with AWS, Google CES, and customer engagement platforms. Responsibilities include collaborating with clients to understand business needs, driving implementation of technological solutions, and influencing strategic direction across multiple projects. The role offers a competitive salary and an environment that fosters innovation and inclusion.

Benefits

Competitive base salary

Annual performance bonus

30 days of annual leave

Qualifications

• Proven implementation experience with customer engagement platforms.
• Ability to shape and influence strategic direction.
• Strong grasp of customer engagement tools and AI.

Responsibilities

• Lead a team to understand client business needs.
• Develop vision for transformation projects.
• Collaborate with stakeholders to ensure alignment.

Skills

Hands-on experience with AWS

Analytical skills

Agile experience using Scrum or Kanban

Strong communication skills

Experience in Service Technology

Education

Relevant certifications from AWS or similar

Tools

AWS

Google CES

Microsoft Dynamics 365

Job description

A leading global consulting firm seeks a Senior Manager for Customer Platforms to lead teams in delivering transformation projects. The position requires hands-on experience with AWS, Google CES, and customer engagement platforms. Responsibilities include collaborating with clients to understand business needs, driving implementation of technological solutions, and influencing strategic direction across multiple projects. The role offers a competitive salary and an environment that fosters innovation and inclusion.