Senior Manager, Capital Markets, Operations & Domain Solutions, Technology & Transformation

DELOITTE LLP; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading professional services firm is seeking a Senior Manager in Capital Market Operations & Domain Solutions to work on complex projects centered around digital transformation and regulatory change. You will be responsible for designing operational models, overseeing technology delivery, and managing junior team members. A strong background in capital markets, project management, and communication skills is essential. This is a great opportunity to join a reputable firm that values innovation and teamwork.

Benefits

Flexible working arrangements

Training and professional development opportunities

Collaborative work environment

Qualifications

• Strong understanding of capital markets operations.
• Experience with regulatory change and technology delivery.
• Ability to manage small engagements and teams.

Responsibilities

• Lead on designing and implementing operating models.
• Oversee process transformation and regulatory impact assessments.
• Manage technology delivery and implement agile methodologies.

Skills

Strong operations knowledge

Project management experience

Excellent communication skills

Problem-solving skills

Advanced PowerPoint and Excel skills

Education

Bachelor's degree or equivalent

Tools

PowerBI

Tableau

Alteryx

Job description

Overview

The Capital Market Operations & Domain Solutions practice has a history of building deep and long-lasting relationships with our clients. We are proud to provide an unrivalled service and experience through a collaborative partnership with our clients to maximise their effectiveness, efficiency and profitability. Our team is passionate about delivering change to the financial services industry, with digital innovation at the heart of our approach. Our practitioners work on a variety of projects which include design and delivery of operating models, process transformation and automation, cost reduction, structural reform, regulatory change and risk & control enhancement.

We recognise that our success in the industry is due to our incredible people. We invest in our practitioners by providing the right tools, training and working flexibility to enable them to deliver and be successful in a rewarding environment. Teamwork is emphasised and we bring the Capital Markets team together on a regular basis to share experiences, knowledge, while enjoying quality time with colleagues.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them to reach for and achieve more.

What brings us together at Deloitte? It’s how we approach the decisions we make every day. How we behave, our beliefs and our attitudes. Our values: we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values guide our decisions and actions, delivering impact where it matters most.

Connect to your opportunity

As a Senior Manager in Capital Market Operations & Domain Solutions, you will work on complex and challenging projects within the Capital Markets industry, with a focus on digital transformation, risk and controls enhancement, regulatory change, and technology delivery.

You will have the opportunity to learn and grow by using the practice's sophisticated tools and methodologies, whilst building meaningful client relationships. You will also have the chance to work with and learn from some of the top practitioners in our firm.

To be successful in this role, you will need to have a strong understanding of the capital markets operations industry, including the full trade lifecycle. In addition, you should have exposure to project work, particularly in transformation, risk & control, regulatory change, and/or technology delivery. This experience will enable you to translate your findings into tangible solutions.

You should also be able to develop strong relationships, contribute innovative ideas, and manage change and ambiguity effectively and confidently. Your existing industry and project management experience will be critical and will support your development in the team. We will provide you with the appropriate support to continually develop yourself, add real value and build credibility in the industry from an early stage.

Assignments will be focused on aspects of:

• Cost reduction / simplification
• Business architecture
• Digital and process transformation
• Controls efficiency and automation
• Regulatory impact assessment, gap analysis, design and implementation

Connect to your skills and professional experience

As a Senior Manager in Capital Market Operations & Domain Solutions, you will be responsible for understanding the client's needs and producing quality deliverables to meet these requirements. Examples of the type of work you will lead on include:

• Designing and implementing operating models;
• Analysing the cost base of banks / functions to identify cost reduction opportunities;
• Overseeing process transformation using various methods e.g. traditional lean methods, process mining, intelligent automation, analytics etc;
• Managing work streams on large scale technology programmes;
• Performing regulatory impact assessments, gap analysis, design and implementations;
• Translating regulatory requirements into tangible business transformation and improvements to ensure robust controls

You will also be expected to lead and manage more junior team members, as well as to lead and support internal projects and business development work.

To qualify for the role you should demonstrate strong operations knowledge and change experience within capital markets. This includes:

• Deep technical or business line experience in at least one key area in Capital Markets - e.g., Front Office, Client Onboarding, Reconciliations, Settlements, Collateral Management etc.
• Change experience within a major Capital Markets institution.
• Experience managing small engagements and teams.
• Strong understanding and experience of the project management lifecycle.
• Excellent communication and interpersonal skills, with experience presenting to senior stakeholders and leading Working Groups and/or Steering Committees.
• Strong problem-solving skills with the ability to clearly structure analysis.
• Advanced PowerPoint and Excel skills.
• Proven change management and change delivery ability in one of the following areas:

Digital Transformation:

• Experience in developing cost models and business cases.
• Experience in delivering process transformation, including an understanding of process optimisation techniques.
• Knowledge of process intelligence tooling (process mining, communications mining etc.).
• Experience in designing and implementing operating models.
• Knowledge of emerging technologies and their application in Capital Markets (e.g., GenAI, analytics, process automation).

Risk and Regulatory Change:

• Knowledge of the UK and European financial regulatory environment.
• Strong knowledge of first and second line of defence functions and the front-to-back risk management framework, including an understanding of non-financial risks (e.g., operational risk, conduct risk).
• Strong understanding of risk from an operating model, process, controls, and regulatory perspective.
• Experience of working on large regulatory remediation programmes (MIFID, Brexit, FRTB, T+1 accelerated settlement, Consent Order etc.)
• Experience of regulatory reporting project management, working on global remediation programmes such as CFTC and EMIR Refit
• An understanding of how technology architecture supports the F2B trade lifecycle e.g. understanding of pre-trade systems, risk management systems, post trade systems etc.
• Experience of project management of technology delivery and implementations
• Ability to implement using agile methodologies.
• Ability to analyse large data sets (e.g. trade data) and use industry standard tooling e.g. Alteryx, PowerBI, Tableau
• Experience in Test Management and Event Management

Connect to your business - Technology and Transformation

• Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we\'ll make an impact that matters.

Engineering, AI and Data

• We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your Immediate Family Members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"It is really great to work for a company which is so highly respected and has great ambition to grow; we get to grow with it." - Peta, Technology & Transformation

"I am constantly surrounded by smart and innovative people. Deloitte has an obvious strategic focus on products and innovation so there are tremendous opportunities here." - Nia, Technology & Transformation

"Joining Deloitte, it's an opportunity to work with some of the biggest names in the world and do all sorts of different things. We get asked to solve some of the most complex and challenging issues these organisations face." - Greg, Technology & Transformation

Our hybrid working policy

Our hybrid working policy outlines how we balance onsite and remote work to support flexibility and collaboration. This posting contains the full job details.