Senior Luxury Retail Sales Manager

REISS; Falmer; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury brand in the UK seeks a Sales Manager to join their retail team. The successful candidate will supervise, motivate and lead the team to deliver exceptional customer service in a fast-paced environment. Responsibilities include driving sales performance, coaching team members, and ensuring store operations align with business goals. With rewards such as employee discounts and structured training, this role promises career growth and professional development.

Benefits

Business wear allowance

Employee discount up to 75%

Sales and service bonus scheme

Long Service bonus scheme

Contributory pension scheme

Structured training and development programs

25 days of holiday

Qualifications

• Previous experience in supervising a team.
• Strong background in a customer-facing role preferably in a luxury environment.
• Ability to guide and coach others.

Responsibilities

• Deliver premium customer service exceeding expectations.
• Inspire and guide your team with dedication and integrity.
• Drive sales by monitoring team KPIs.
• Ensure clarity of business plans with the team.
• Engage and undertake duties supporting store operations.

Skills

Supervising a team

Customer service

Communication skills

Organizational skills

Decision-making skills

Flexibility

Ability to work under pressure

Job description

A leading luxury brand in the UK seeks a Sales Manager to join their retail team. The successful candidate will supervise, motivate and lead the team to deliver exceptional customer service in a fast-paced environment. Responsibilities include driving sales performance, coaching team members, and ensuring store operations align with business goals. With rewards such as employee discounts and structured training, this role promises career growth and professional development.