Senior Legal Support Assistant

Harrison Clark Rickerbys; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent legal firm in Cardiff is seeking a Senior Legal Support Assistant to provide business support within the Dispute Resolution team. You will manage files, assist fee earners, and support the implementation of new systems. Candidates should have strong legal administration experience and excellent IT skills. This role offers opportunities for professional development and a supportive working environment.

Benefits

Scottish Widows Pension Scheme

Support staff bonus scheme

Electric vehicle scheme

27 days annual leave

Cycle to Work scheme

Life Assurance

1/3 gym membership contribution

Flu vaccinations

Qualifications

• Experience within a legal environment or professional services environment.
• Proficient with case management systems and client-facing roles.
• Strong knowledge of legal administrative tasks and IT skills.

Responsibilities

• Manage the file opening process for the team.
• Act as the first point of contact for clients and administrative needs.
• Assist with financial transactions and document preparation.
• Proactively manage diary for fee earners.
• Support implementation of new technology or processes.

Skills

Legal administration experience

Attention to detail

Strong communication skills

IT skills (Microsoft Office, Outlook, etc.)

Job description

About the Role

We are currently looking for a proactive, highly organised, service focussed individual to fulfil a crucial role in our support staff within our Dispute Resolution team. You will be working closely with both the Head of Dispute Resolution and the Head of Office. Based in Cardiff and reporting to the Legal Support Manager you will provide in-depth business support to the Partners and fee earners within the team. As a Senior Legal Secretary you will be able to work independently and take on responsibilities including deputising, if appropriate, for the Legal Support Manager. You will also support the implementation of technology or systems changes and act as a coach for more junior members of the team. You will have a significant amount of experience in business support or in the legal sector.

Responsibilities

• Managing the file opening process for the team
• Being the first point of contact for clients
• Being the first point of contact for any administrative and business support requirements for fee earners, anticipating the teams needs where possible
• Assisting with the preparation of all financial transactions as required
• Drafting and formatting of letters, documents, and forms
• Preparing correspondence and documents through audio typing and word-processing
• Proactive diary management for allocated fee earners
• Working with the Legal Support Manager, supporting the implementation of new technology, systems or process changes
• Creating a culture of continuous improvement in the team
• Be a role model for the legal support team, coaching more junior members and helping induct new members to the team

About You

As a Senior Legal Support Assistant, you will have:

• Experience within a legal environment / professional services environment
• Strong legal administration experience
• Experience in case management systems
• Experience of working in a client facing environment
• Broad knowledge of administrative tasks in legal practices
• Sound knowledge of IT skills in Microsoft Office, Outlook, Word, Excel and Teams, Zoom, etc.
• Excellent attention to detail in all aspects of your work
• Strong communication and organisation skills
• A desire for continuous learning and professional development

About Us

Benefits of working with us as a Senior Legal Support Assistant:

• Scottish Widows Pension Scheme
• Support staff bonus scheme
• Electric vehicle scheme
• 27 days annual leave (plus public holidays)
• Happy People / Perks at Work benefits portal
• Cycle to Work scheme
• Life Assurance
• 1/3 gym membership contribution
• Flu vaccinations

Is HCR the smart move for you?

HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.

What career progression will HCR offer you?

HCR’s growth constantly creates opportunities for people who want to go places and make a difference, your career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem, and enjoy celebrating a good outcome. Our people value the sense of community provided by the individual personality of each office and the collegiate approach across all our service and sector teams.

What does HCR believe, achieve and stand for?

As a Times Best Law firm, among the UK Top 60, we provide the full range of services that you would expect to organisations, business leaders and individuals. However, in our mission to give everyone the opportunity to experience a different kind of legal service we take an entrepreneurial approach. We’re flexible and responsive to the needs of our clients, delivering the best outcomes for them. We have more than 800 lawyers and support staff, including more than 150 partners, and have been awarded the Law Society’s Lexcel quality mark in recognition of our compliance and client care standards. With ten offices in England and Wales our well-established presence stretches from west to east, ensuring clients can access a full-service legal offering no matter where they’re located. We’ve expanded significantly in Birmingham, Cardiff and the Thames Valley, and our merger with Hewitsons resulted in a full service regional hub being established in the heart of the Waterside innovation area centre of Northampton. Our London and Cambridge continue to grow apace. With solid connections in the communities we work in, and a track record of delivering legal advice to businesses and individuals throughout the areas we base ourselves in, our clients continue to value our approach to providing legal advice, in the way they need it, when they need it.