Senior Learning Spaces Assistant

University College Birmingham; Birmingham; On-site; GBP 13,000 - 15,000; Part time

Job summary

A higher education institution based in Birmingham is looking for a Senior Learning Spaces Assistant to join its Learning Services department. The successful candidate will assist students with research queries and IT problems while cultivating a welcoming learning environment. This part-time position offers generous annual leave and excellent benefits including a local government pension scheme and ongoing professional development opportunities. Join a supportive team to positively impact student experiences.

Benefits

Generous allocation of annual leave

Excellent Local Government Pension Scheme

Subsidised private healthcare

Employee Assistance Programme

Annual health MOTs

Professional qualification sponsorship

Salary sacrifice schemes

Heavily-subsidised on-site car parking

Free on-site gym membership

Qualifications

• Experience in customer service and behaviour management.
• Strong inter-personal and communication skills.
• Flexible approach to work.

Responsibilities

• Assist students with basic research queries.
• Help with IT problems, printing, and copying documents.

Skills

Customer service

Behaviour management

Inter-personal communication

Flexibility

Job description

Job Title: Senior Learning Spaces Assistant

Location: Birmingham

Salary: £13,767 - £14,083 per annum pro rata of (£26,707 - £27,319) - SS2

Job type: Permanent, Part time 22.5 Hours per week, 38 weeks per year - Wednesday to Friday, 9am-5pm.

UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.

The Role

An exciting opportunity has arisen to join UCB's Learning Services department as a Senior Learning Spaces Assistant.

This role is based in the Summer Row Library, but as resource spaces evolve there is potential for this role to be deployed elsewhere. In addition to the Summer Row Library, UCB currently has resource spaces within McIntyre House, Camden House and Baskerville House campus buildings.

You will have experience of customer service, behaviour management skills, strong inter-personal and communication skills and a flexible approach to work. Further, you will assist students with basic research queries, IT problems and help them with printing and copying documents.

Benefits

• Generous allocation of annual leave
  • 29 days' paid leave per year (Pro rata)
  • 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme
  • Employer Contributions - 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including technology and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Free on-site gym membership

Extra Information

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date - Sunday 4th January 2026.

Interview Date - Tuesday 20th January 2026.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with the relevant experience or job titles of; Senior Learning Support Assistant, Senior Learning Environment Assistant, Senior Study Spaces Assistant, Senior Student Learning Assistant, Senior Learning Resources Assistant, Senior Learning Hub Assistant, may be considered for this role.