Senior Key Account Manager - B2C

Logitech; City of Westminster; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading consumer electronics company is seeking a Senior Key Account Manager in the City of Westminster, UK. The role focuses on managing key retail partnerships, driving business growth, and implementing strategic plans. The ideal candidate will have over 10 years of account management experience in consumer electronics, strong financial acumen, and excellent communication skills. Logitech promotes a flexible hybrid working model and values diversity, offering competitive benefits designed to support employee well-being.

Benefits

Comprehensive and competitive benefits packages

Flexible working environments

Qualifications

• Minimum of 10 years relevant experience.
• Deep understanding of Omni-Channel retail partners.
• Analytic, structured, highly driven and solution-oriented.

Responsibilities

• Be accountable for the performance of Key Accounts.
• Identify and onboard new business opportunities.
• Lead a joint company-strategic account planning process.
• Develop the business by identifying all opportunities.

Skills

Account management experience in consumer electronics

Fluent in English (written and verbal)

Strong financial acumen

Excellent presentation and communication skills

Excellent negotiation skills

Job description

Reporting to the Head of Retail for UK&I, the selected candidate will be responsible for developing and maintaining the relationship between Logitech and some of our highest‑profile retail partners to build and implement an annual & quarterly plan, utilising available budgets to deliver the maximum ROI and specific category objectives. Senior Key Account Manager is responsible for making a difference and has the hunger to make a difference. Growth opportunities are wide at Logitech and you can build an enjoyable and rewarding career with us.

Company Values

• Be yourself. Be open. Stay hungry and humble. Collaborate. Challenge. Decide and just do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech.

Key Account Manager Responsibilities & Expectations

• Be accountable for the performance of Key Accounts, achieving assigned targets for strategic objectives.
• Identify and onboard new business opportunities to drive expansion Omni‑Channel.
• Establish productive, professional relationships with key personnel (on all levels) in assigned customer accounts.
• Lead a joint company‑strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
• Develop the business by identifying all opportunities within sub‑channels & customer portfolios.
• Successfully introduce and implement new products (NPI) and key initiatives.
• Contribute the development of Logitech's approach for channel partners.
• Coordinate and execute country campaigns with your selected accounts.
• Set up a quarterly key metrics activity and execution plan by account.
• Monitor and manage execution of the activities by measuring and reporting on activities and campaign results.
• Manage weekly forecast process to improve our business planning.
• Define, manage and control budget per Partner/Account.
• Control the relevant ROI (return on investment) and success parameters.
• Coordinate the involvement of company personnel, including marketing, support, service, and management resources, in order to meet account performance objectives and customers' expectations.
• Proactively assess, clarify and validate customer needs on an ongoing basis.

Qualifications

• Account management experience with a track record in consumer electronics.
• Minimum of 10 years relevant experience.
• Deep understanding of how to deal with Omni‑Channel retail partners and professional customers.
• Fluent in English, both written and verbal.
• Analytic, structured, highly driven and solution‑oriented person.
• Excellent presentation and communication skills.
• Ability to build strategic relationships.
• Strong financial acumen.
• Knowledge across a range of marketing tools.
• Excellent negotiation skills.
• Ability to drive and coordinate projects.

Additional Information

Logitech is the sweet spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity, so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on‑premises. Within this structure, you may have teams or departments split between working remotely and working in‑house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families.