Senior IT Technician

Reed Technology; Chester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A tech solutions provider in Chester is seeking a Senior IT Technician to provide advanced technical support and maintain IT infrastructure. Applicants must have proven experience, strong knowledge of operating systems and networking, and a clear Enhanced DBS. The role is fully on-site, requiring immediate availability, with compensation at £19 per hour.

Qualifications

• Proven experience in a similar IT support or technician role.
• Strong knowledge of Windows and Mac operating systems.
• Experience with Active Directory and Office 365 administration.

Responsibilities

• Provide advanced technical support for hardware, software, and network issues.
• Install, configure, and maintain desktops, laptops, and printers.
• Manage user accounts and security settings across platforms.

Skills

Technical support

Network management

Problem-solving

Active Directory

Cloud platforms

Job description

Overview

Senior IT Technician – £19 per hour – Chester, fully on-site. This is a rolling contract and will be on-site 5 days a week.

YOU WILL NEED TO BE IMMEDIATELY AVAILABLE AND HAVE A CLEAR ENHANCED DBS TO BE CONSIDERED FOR THIS ROLE

Our client in Chester is currently looking for a Senior IT Technician to cover some long term sickness.

The successful candidate will play a key role in supporting, maintaining, and developing the IT infrastructure, ensuring the smooth operation of all technology systems and providing high-quality technical support to users.

Main duties and responsibilities

• Provide advanced technical support for hardware, software, and network issues, acting as an escalation point for junior technicians.
• Install, configure, and maintain desktops, laptops, mobile devices, printers, and other peripherals.
• Manage user accounts, permissions, and security settings across various platforms (eg, Active Directory, Office 365, Google Workspace).
• Monitor and maintain network infrastructure, including switches, routers, wireless access points, and cabling.
• Support the deployment and management of cloud-based services and applications.
• Ensure regular system backups, disaster recovery planning, and data security compliance.
• Liaise with third-party vendors and service providers for procurement, support, and warranty issues.

Qualifications

• Proven experience in a similar IT support or technician role.
• Strong knowledge of Windows and Mac operating systems, networking, and cloud platforms.
• Experience with Active Directory, Group Policy, and Office 365 administration.
• Excellent troubleshooting and problem-solving skills.
• Have a full and clear Enhanced DBS.