Senior Infrastructure Engineer

AD WARRIOR; Bristol; Hybrid; GBP 48,000 - 58,000; Full time

Job summary

A reputable organization in digital workplace innovation is seeking a Senior Infrastructure Engineer to enhance core services, automate infrastructure, and support a high-quality digital experience. Candidates should have problem-solving skills, ITIL Foundation knowledge, and the ability to communicate technical solutions effectively. The role offers extensive benefits including a substantial pension contribution and flexible working options.

Benefits

Employer pension contribution of 28.97%

25 days annual leave

Flexible working options

Access to discount portal

Career development opportunities

Qualifications

• Ability to engage with colleagues at all levels.
• Ability to present technical ideas in business language.
• Ability to translate user needs into technical solutions.
• Willingness to embrace new technologies.

Responsibilities

• Drive improvements in core infrastructure services.
• Automate core infrastructure through modern approaches.
• Maintain core infrastructure services effectively.

Skills

Problem solving

Analytical skills

Communication

Technical presentation

Education

ITIL Foundation

Job description

Senior Infrastructure Engineer - Digital Workplace

Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea

Salary: Up to £57,400 per annum

Vacancy Type: Permanent

Overview

The organisation plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK.

The Digital Workplace team is at the forefront of innovation, constantly exploring and adopting cutting-edge technologies to enhance the way colleagues work nationwide. By leveraging the latest advancements in digital solutions, the team designs, builds, and supports core end user devices and software with a strong commitment to Digital Employee Experience, continuous improvement, robust security, and environmental sustainability.

Their approach centres on delivering highly automated, fully cloud-managed Microsoft and Apple ecosystems. They champion modernisation through the deployment of advanced platforms such as M365 and Copilot, and by integrating state-of-the-art tools like Microsoft Intune, Autopilot, Defender for Endpoint, Apple Automated Device Enrolment, Platform SSO, and Netskope network security. Through this tech-driven mindset, they ensure that their workforce benefits from innovative, secure, and flexible digital environments that keep us ahead in a rapidly evolving landscape.

If you work in the Digital Workplace space, and value an exciting, friendly, and healthy working environment; would like an opportunity to deliver a modern, high-quality digital experience; and want to make a real impact on road safety and sustainability, they’d love to hear from you.

Responsibilities

• Drive improvements to deliver new and updated core infrastructure services, according to business and user needs, based on clear evidence, to ensure maximum value is achieved from services
• Drive automation throughout the core infrastructure estate, adopting modern approaches, such as Infrastructure as Code, where relevant
• Maintenance of core infrastructure services through:
• • Identifying problems through analysis and proactively supporting resolution including documenting causes and remedies.
  • Identifying and implementing functional, performance and quality improvements to the core infrastructure estate

Skills and Qualifications

Essential qualifications/licenses:

• ITIL Foundation, if not currently held will work towards.

They are looking for someone who:

• Can engage and communicate with colleagues of all levels.
• Has the ability to present technical ideas and concepts in the language of the business and its users.
• Has highly developed problem solving and analytical skills, with the ability to translate user and business needs into practical, appropriate technical solutions.
• Can embrace new technologies to deliver the right solution.

Benefits

Being part of their brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all of their colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where they encourage a great work-life balance.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.