Senior Individual Patient Funding Requests (IPFR) Manager

NHS; Pontypridd; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare organization in Wales is seeking a Senior IPFR Manager to oversee individual patient funding requests. This role requires significant experience in managing IPFR processes, providing expert advice, and strategic management. Ideal candidates will possess a degree and prior experience in a senior management role, with strong prioritization and leadership skills. Join a supportive team dedicated to improving patient care across Wales.

Benefits

Leading pension

Generous leave

Flexible work

Career growth opportunities

Access to ongoing learning and development

Qualifications

• Hold (or have held) a professional registration or clinical experience.
• Professional clinical knowledge acquired through degree supplemented by diploma level specialist training.
• A proven track record of dealing with highly complicated situations.

Responsibilities

• Manage the processes required to discharge the JCC IPFR functions.
• Provide expert professional and clinical advice on the management of IPFR.
• Oversee the financial authorization of funding for individual patient treatments.

Skills

Welsh Speaker (Level 1)

Prioritization skills

Strategic thinking

Empathy and compassion

Education

Degree or equivalent skills

Job description

Senior Individual Patient Funding Requests (IPFR) Manager

The closing date is 08 December 2025

Join Our Team at NHS Wales Joint Commissioning Committee

Position: Senior Individual Patient Funding Requests (IPFR) Manager (NWJCC)

Following the establishment of the NHS Wales Joint Commissioning Committee (NWJCC) on 1st April 2024 and a recent organisational restructure, we are seeking a Senior Individual Patient Funding Requests (IPFR) Manager (NWJCC), Joint Commissioning Committee (JCC) to support our journey as a newly formed organisation.

The NWJCC is a joint committee of the seven health boards in Wales, with a Chair and Lay Members. We support collaborative commissioning across Wales, with around 120 staff based in Mold and Nantgarw/Treforest.

Our mission to be The Centre of Excellence for Collaborative Commissioning, improving health and care outcomes across Wales. We commission around 220 services, from NHS 111 and ambulance services to specialised rare disease services, and mental health, operating a £1.14bn budget.

In this role, you will join a supportive, inclusive team, working with NHS Wales, Welsh Government, and UK provider organisations. We are seeking individuals who reflect our values of respect, trust, collaboration, and excellence--those who put patients and quality at the centre of everything they do.

If you're passionate about improving lives and want to be part of a forward-thinking, ambitious team, we'd love to hear from you.

Main duties of the job

The Senior Individual Patient Funding Requests (IPFR) Manager is responsible for managing the processes required to discharge the Joint Commissioning Committee (JCC) IPFR functions on behalf of the Medical Director.

The post holder will provide expert professional and clinical advice on the operational and strategic management of IPFR received for specialised services within the organisation and to provide external advice and support as required.

In conjunction with the policy leads, they will support the development of protocols, policies and implementation of organisational and national policy, to support the consideration and management of patient funding requests.

The individual will oversee the financial authorisation of funding for individual patient treatments and services, which meet an organisational commissioning policy and/or are part of contracted activity.

The post holder is responsible for providing leadership and overall managerial responsibility for the IPFR Team, which includes ensuring systems and processes are in place in support of a systematic approach for both IPFR applications Prior Approval applications.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

For further details on this role and its responsibilities, see job description and person specification.

Person Specification

Qualifications and Knowledge

• Hold (or have held) a professional registration or clinical experience.
• Degree or equivalent skills and knowledge, with significant experience at senior management level.
• Professional clinical knowledge acquired through degree supplemented by diploma level specialist training, management qualification or equivalent and experience.
• Thorough understanding of the role and purpose of the new organisation.
• Knowledge of WG and HB Values, behaviours, principles and standards of governance.
• Knowledge of NHS, WG and HB strategies, policies and plans including HR policies.
• Current knowledge of best practice gained through personal research.
• Demonstrate extensive knowledge of the strategic issues facing NHS Wales.
• Expert knowledge of strategic healthcare agenda relating to service delivery.
• Previous experience and knowledge of the IPFR process.
• Evidence of leadership development

Experience

• Significant experience of working at a senior level in a large complex organisation.
• Experience of communicating with all levels of professional staff and the public.
• Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
• Expert knowledge and experience of developing and implementing strategies.
• Experience in Leadership role and change management.
• Experience of working autonomously, independently and in conjunction with other health care professionals.
• A proven track record of dealing with highly complicated situations and the delivery of challenging corporate objectives.
• Able to work on multiple complex tasks simultaneously and produce high quality work within tight deadlines and with resource constraints.
• Understanding of the full range of specialised services within the portfolio of Joint Commissioning Committee.
• Experience of working in a commissioning/planning environment.

Skills and Attributes

• Welsh Speaker (Level 1) or willingness to work towards achieving this level.
• Communicate highly complex, highly sensitive and/or contentious information, including where there are barriers to understanding.
• Ability to contribute to policy and medium term plan development.
• Strong prioritisation skills with the ability to manage competing demands.
• Commitment and passion for patient focused services
• Ability to think and act strategically and to articulate a clear sense of direction and vision to a wider audience.
• Ability to build effective relationships with a wide range of internal and external stakeholders.
• Able to plan and prioritise workload in order to meet deadline and deal effectively with conflicting priorities.

Other Role Requirements

• Show empathy and compassion towards others - a natural disposition to put yourself in someone else's shoes.
• Sees and treats others as individuals (patient/families/colleagues) and treats people with dignity and respect.
• Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.
• Shows respect for others' views and appreciate others' inputs and encourage colleagues to display our values.
• Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues).
• Awareness of how our own and other's behaviours impact on people's experiences and the organisation's reputation.
• Willing to seek out learning, give and accept constructive feedback and committed to continuous improvement.
• Flexible approach to needs of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board