Senior Healthcare Support Worker

NHS; Plymouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prominent healthcare provider in Plymouth is seeking a Senior Health Care Support Worker to deliver compassionate healthcare. This role involves assisting healthcare professionals with clinical procedures and ensuring a high standard of patient care. Candidates should have an accredited Level 3 Diploma in Healthcare Support and demonstrable experience in a relevant setting. Opportunities for training and development will be provided, making this an excellent opportunity for career growth.

Benefits

Career development opportunities

Training provided

Work-life balance considerations

Qualifications

• Demonstrable experience of providing care in a healthcare or social setting.
• Ability to work as a member of a team.
• Demonstrable experience of time management and prioritising work.

Responsibilities

• Assist clinicians with procedures like cystoscopies and biopsies.
• Provide clinical care while ensuring patient dignity and privacy.
• Maintain effective communication with patients and team members.

Skills

Effective communication skills

Teamwork

Time management

Education

Accredited Level 3 Diploma in Healthcare Support

Level 2 Functional skills in English and Maths

Experience equivalent to City and Guilds 3

Job description

An opportunity has arisen to join the Chestnut Unit as a permanent Senior Health Care Support Worker (SHCSW). A SCHSW is part of the multidisciplinary team delivering direct care to patients and supporting Registered Practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.

You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the Registered Practitioner, in accordance with the Trust values.

There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills for a Band 3 HCSW in your area of work.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

Assisting clinicians with procedures such as cystoscopies, biopsies, Botox, urodynamics, one stop clinics and more. Chestnut Unit also sees patients on a urology 2WW pathway. Chestnut Unit also runs an SDEC (Same day emergency care) where we take patients from ED or community. As a HCA you will be able to catheterise and perform venepuncture on patients. You will be expected to learn the various clinics that we run, however full training will be given. There will be some manual handling and personal care of patients included in the role. We run a lot of clinics involving sensitive areas of a patient, we must ensure privacy and dignity is maintained at all times. Some conversations are also sensitive and we must be mindful of this when running and assisting in the clinics.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Job responsibilities

PRIMARY DUTIES & AREAS OF RESPONSIBILITY
1. Obtain consent prior to giving care in accordance with Trust policies.
2. Competently undertake delegated duties in line with patient care plans.
3. Use your knowledge and experience to undertake non-routine duties and make decisions within your area of responsibility.
4. Carry out a range of (limited) clinical duties with minimal / no supervision, including blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs, ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
8. Maintain the work environment in line with Trust infection control and patient safety policies.
9. Utilise skills to actively facilitate self-care and independence with patients.
10. Promote health education specific to the clinical area and in line with national and local policies.
11. Maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care, demonstrating a range of appropriate communication skills where there may be barriers to understanding.
12. Ensure equipment and stores are well maintained, taking appropriate action if the equipment is faulty. This may include ordering supplies.
13. Work effectively as part of a team.
14. Input information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records.
15. Assisting doctors with procedures such as cystoscopies, biopsies, Botox, urodynamics, one stop clinics and more.
16. Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.
17. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.
18. Embrace the Trust values and work in an inclusive way.
19. Act within limits of competence, ensuring actions support care, protection, and wellbeing.
20. Responsible for maintaining own skills, knowledge, and competence for the role.
21. Participate in team discussions / meetings as an integral member of the team.
22. You are accountable for your workload in accordance with care plans and for reviewing the effectiveness of care provided. Adapting, or escalating as required.
23. To support or guide the healthcare support worker.

For further details please see the attached JD & PS

Person Specification

Knowledge & Experience

• Demonstrable experience of providing care in a healthcare or social setting
• Be able to work as a member of a team
• Demonstrable experience of time management and prioritising work

Qualifications

• Accredited Level 3 (SCQF 6): City and Guilds 3; NVQ 3; Accredited BTEC National Diploma; Experience equivalent to the above qualifications
• Level 2 Functional skills in English and Maths, or equivalent
• Completion of accredited Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)

Aptitude & Abilities

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work and policies and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.