Senior Healthcare Support Worker

East Coast Community Healthcare CIC; Burgh St. Peter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community healthcare organization in Burgh St. Peter is seeking compassionate individuals for a Band 3 Rehabilitation Support Worker role. The position focuses on hands-on care, aiding patients in regaining independence and providing support during end-of-life stages. Successful candidates will work under professional supervision and contribute to high-quality care in a multidisciplinary team. This role requires availability for nights and weekends, with a clear pathway for development from Band 2 to Band 3.

Benefits

Employee benefits

Opportunities for career progression

Shareholder options for staff

Qualifications

• Experience as a support worker or healthcare assistant.
• Ability to work under supervision of registered professionals.
• Willingness to learn and develop clinical skills.

Responsibilities

• Provide hands-on care to patients.
• Support rehabilitation and end-of-life care needs.
• Work as part of a dedicated team under supervision.

Skills

Compassionate nature

Proactive approach to learning

Pressure ulcer prevention

Wound care

Catheter care

Recording clinical observations

Job description

Are you passionate about supporting patients in regaining independence or receiving compassionate end‑of‑life care? Do you want to grow your skills in a collaborative, multidisciplinary environment? If so, we'd love to hear from you.

Our nurse and therapist‑led Intermediate Care Unit offers a rewarding setting, focused on rehabilitation and reablement, with six Specialist Palliative Care inpatient beds. We use a team nursing and therapy approach, delivering person‑centred care, with support workers working directly alongside qualified nurses or therapists in a collaborative environment.

This Band 3 role is ideal for experienced support staff. If you are less experienced, you can start as a Band 2 Rehabilitation Support Worker or Healthcare Assistant, with a clear development pathway to progress to Band 3 through training and supervised practice.

We're looking for committed, compassionate individuals who want to make a meaningful impact every day.

Please note: This is a 24/7 service and requires availability for nights, weekends, and bank holidays.

Right to Work in the UK Visa Sponsorship: Please note that, in line with UK immigration rules, this role is not eligible for visa sponsorship. As such, we can only consider candidates who already have the legal right to work in the UK without employer sponsorship.

Main duties of the job

The post holder will be part of a dedicated team of support workers trained in a range of essential clinical and care skills. Working under the supervision of registered professionals, they will provide direct, hands‑on care and contribute to delivering high‑quality, person‑centred care that supports both rehabilitation and end‑of‑life needs.

You will play an active role in helping patients regain independence, as well as providing comfort and support in the final stages of life. You will be expected to deliver delegated care and clinical interventions in line with your training and competencies.

Core clinical skills will include (but are not limited to)

• Pressure ulcer prevention and management
• Wound care
• Catheter care and bladder scanning
• Venepuncture
• Recording clinical observations, including NEWS2 and blood glucose testing
• Supporting physiotherapy and occupational therapy programmes within your scope of practice

This is a hands‑on physical role ideal for individuals with a compassionate nature and a proactive approach to learning and development.

ECCH is a well‑established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders. We are aligned to NHS terms and conditions, and offer many employee benefits – to find out more about us visit our website ‑ www.ecch.org. We are a social enterprise and staff‑owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.

At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.

The Unit presently comprises 20 intermediate care beds delivering rehabilitation and 6 Specialist Palliative Care (SPC) beds in a purpose‑designed setting. For our intermediate care patients our aims are to reduce acute hospital admission and facilitate early discharge by utilising the skills of the multidisciplinary team of nurses and therapists. For the SPC patients we aim to provide holistic symptom management and end‑of‑life care.