Senior Group Risk Administrator

Blakemore Recruitment; Greater London; Hybrid; GBP 40,000; Full time

Job summary

A recruitment agency is seeking a Senior Group Risk Administrator for a 12-month contract in London. This role involves managing group risk schemes and serving as the primary contact for advisers and clients. The ideal candidate should have 3-5 years of experience in financial services administration, strong knowledge of group risk products, and excellent communication skills. Join a supportive team while delivering high-quality service in a hybrid work environment.

Benefits

Supportive work environment

Dedicated team

Valuable experience in employee benefits sector

Qualifications

• 3–5 years’ experience in financial services administration, ideally within Group Risk or Employee Benefits.
• Strong understanding of group risk products and the wider market.
• Excellent communication skills—both written and verbal.
• Highly organised with strong attention to detail.
• Ability to work effectively under pressure and meet deadlines.

Responsibilities

• Serve as the primary contact for advisers and clients regarding group risk schemes.
• Handle enquiries efficiently, delivering outstanding customer service.
• Process new business, renewals, and policy amendments across Group Life, IP, and Critical Illness.
• Liaise with insurers to obtain quotes, underwriting decisions, and documentation.
• Maintain accurate and compliant records in accordance with FCA standards.

Skills

Financial services administration

Group risk product knowledge

Excellent communication skills

Organisational skills

Attention to detail

Deadline management

Proficiency in Microsoft Office

Knowledge of FCA regulations

Education

Level 4 industry qualification

Tools

CRM systems

Job description

Senior Group Risk Administrator (12-Month Contract)

Location: London - Hybrid working 3 days in the office, 2 days from home

Contract: 12-Month Fixed Term

Salary: £40,000

Are you an experienced Group Risk professional looking for your next challenge? We’re seeking a highly organised and proactive Senior Group Risk Administrator to join our team on a 12-month contract. This is an excellent opportunity to play a key role in delivering exceptional service to our clients and advisers while supporting the smooth running of our Group Risk function.

About the Role

As a Senior Group Risk Administrator, you will be responsible for the efficient management and administration of group risk schemes, including Group Life, Income Protection, and Critical Illness. You’ll act as a central point of contact for advisers, clients, and insurers ensuring processes are handled accurately, promptly, and in line with regulatory requirements.

You will work as part of a collaborative team, contributing to continuous improvement initiatives and helping us maintain the highest standards of compliance and client service.

Key Responsibilities

• Serve as the primary contact for advisers and clients regarding group risk schemes.
• Handle enquiries efficiently, delivering outstanding customer service.
• Process new business, renewals, and policy amendments across Group Life, IP, and Critical Illness.
• Liaise with insurers to obtain quotes, underwriting decisions, and documentation.
• Maintain accurate and compliant records in accordance with FCA standards.
• Support audits, compliance checks, and internal quality assurance.
• Prepare reports on scheme performance, renewals, and pipeline activity.
• Update CRM systems and ensure data integrity is maintained.
• Contribute to process improvements and operational best practice.

About You

We’re looking for someone who is confident, reliable, and capable of managing a busy and varied workload.

Essential Skills & Experience

• 3–5 years’ experience in financial services administration, ideally within Group Risk or Employee Benefits.
• Strong understanding of group risk products and the wider market.
• Excellent communication skills—both written and verbal.
• Highly organised with strong attention to detail.
• Ability to work effectively under pressure and meet deadlines.
• Proficient in Microsoft Office and CRM systems.
• Sound knowledge of FCA regulations and compliance standards.

Desirable

• Working towards or holding a Level 4 industry qualification.
• Experience in an IFA or advisory environment with strong regulatory awareness.

Why Join Us?

• Opportunity to build your expertise in a supportive, professional environment.
• Work alongside a dedicated team focused on delivering high‑quality service.
• Gain valuable experience within a respected organisation in the employee benefits sector.