Senior Global Travel Consultant - Deliver the Perfect Trip

Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland; Birmingham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global travel management company seeks a Senior Business Travel Consultant in Birmingham. In this role, you will provide exceptional service to clients, build commercial value, and strengthen the brand. The ideal candidate has experience in the travel industry, can create complex travel arrangements, and possesses excellent communication skills. Join us to help clients deliver the perfect trip and grow your career in a dynamic environment.

Qualifications

• Experience in the travel industry or customer service centre.
• Ability to create international travel arrangements.
• Understanding of travel requirements like visas and passports.
• Fluent in English, both written and verbal.
• Customer-focused and service-oriented.

Responsibilities

• Delight the traveller/travel arranger.
• Build CWT's commercial value by selling products.
• Strengthen the CWT brand through exceptional service.

Skills

Customer service

Commercial awareness

Problem-solving

Communication skills

Multicultural sensitivity

Technology proficiency

Tools

GDS

Job description

A global travel management company seeks a Senior Business Travel Consultant in Birmingham. In this role, you will provide exceptional service to clients, build commercial value, and strengthen the brand. The ideal candidate has experience in the travel industry, can create complex travel arrangements, and possesses excellent communication skills. Join us to help clients deliver the perfect trip and grow your career in a dynamic environment.