Senior Financial Assessment and Benefit Officer

Thurrock Council; Thurrock; On-site; GBP 39,000 - 45,000; Full time

Job summary

A local council in Thurrock seeks a dedicated professional to perform financial assessments for service users and provide benefits advice to help them access their full entitlement. Key responsibilities include visiting residents and clients of the Department of Work & Pensions. A basic DBS check is required for this permanent position with a salary range of £39,027 - £44,463 per annum.

Qualifications

• DBS Check: A Disclosure and Barring Service (DBS) check is required, and at basic level.

Responsibilities

• Ensure all service users receive a comprehensive financial assessment.
• Provide benefits advice to maximize entitlement to welfare benefits.
• Undertake visits to residents and clients of the DWP.

Job description

Overview

Salary: £39,027 - £44,463 per annum. Grade E. Permanent (2 x Positions). 37 Hours per Week. The Customer Finance Department is an extremely busy area with high levels of demand and deals with all financial aspects of care delivered to the community, from Homecare, Day-care and Direct Payments to Residential care. It raises invoices in the region of £13 million per annum in client contributions and feeds into and liaises with all areas of Adult Social Care.

Role

The post holder will ensure that all service users are given a comprehensive financial assessment and benefits advice to realise their full entitlement to welfare benefits (both working age and retirement). This is delivered by undertaking visits to both Thurrock residents and clients of the Department Of Work & Pensions (DWP).

Requirements

DBS Check: A Disclosure and Barring Service (DBS) check is required, and at basic level.

Advert Closing Date

Redeployment Only: 11th September 2025
Internal & External: 28th September 2025

Interview Date

To Be Confirmed

Contact

Contact Details: Marie Stepney (Customer Finance Team Manager) 01375 652680

How to Apply

To view the Job Profile and Person Specification please follow the link below: Download Job Profile (PDF Document)