Senior Field Service Engineer & Team Lead - IT & Networking

Perfect Management Limited; Watford; On-site; GBP 35,000 - 50,000; Full time

Job summary

An established IT solutions organization in Watford is seeking a qualified Field Service Engineer to install and maintain workstation hardware and software at client sites. The ideal candidate will have at least 5 years of experience, possess a clean driving license, and have a proven track record in customer-facing roles. This dual role also involves managing a team of engineers and providing 2nd Line Support when not on-site. Join a forward-thinking and growing organization.

Qualifications

• At least 5 years of experience as an IT Field Service Engineer.
• Experience managing a team of engineers.
• Full clean driving licence required.

Responsibilities

• Install, configure, and maintain end user workstation hardware and software.
• Manage a team of Field Engineers.
• Provide 2nd Line Support to customers over the phone when not on-site.

Skills

Office 365

Networking

Customer service

Team management

Job description

An established IT solutions organization in Watford is seeking a qualified Field Service Engineer to install and maintain workstation hardware and software at client sites. The ideal candidate will have at least 5 years of experience, possess a clean driving license, and have a proven track record in customer-facing roles. This dual role also involves managing a team of engineers and providing 2nd Line Support when not on-site. Join a forward-thinking and growing organization.