Senior Field Installations Manager

BHID Group Ltd; Southend-on-Sea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading home interiors specialist is seeking a Senior Field Installations Manager to oversee installations and manage fitting teams. The ideal candidate will have practical experience in the fitted door and window sector, possess a full UK driving license, and demonstrate excellent communication skills. Responsibilities include ensuring compliance, managing client expectations, and supporting the recruitment and training of fitters. This role offers a competitive salary and comprehensive benefits including a company car and training opportunities.

Benefits

Competitive salary

Contractual contributory pension

Company car, fully expensed

Free parking

Access to online training courses

22 days plus bank holidays

Qualifications

• Full UK driving licence is requisite.
• Experience in fitted door & window sector or high-end fitted furniture industry.
• Approachable and smart appearance with youthful enthusiasm.

Responsibilities

• Manage external functions with support from installation managers.
• Ensure compliance with company specifications and industry standards.
• Visit installations to manage client expectations.
• Oversee management of fitting teams and maintenance of equipment.
• Handle client queries efficiently.
• Support recruitment and training of fitters.
• Conduct surveys prior to manufacture.

Skills

Excellent communication

Practical experience in fitted furniture sector

Proactive aftercare support

Job description

Responsibilities

• Managing the external functions with the support of two field installation managers and fitting teams.
• Ensuring all work is completed in compliance with company specifications and industry standards.
• Visiting assigned installations and fitting teams to actively manage client expectations.
• Overseeing the management of fitting teams, ensuring vans and equipment are properly maintained.
• Handling client queries promptly with a proactive approach to aftercare support.
• Supporting the recruitment and training of fitters in line with company standards.
• Undertaking surveys prior to manufacture when providing holiday cover for the field installation managers.
• Working closely with both the Client Services & Planning coordinators.

Qualifications

• Full UK driving licence is requisite.
• Practical, hands‑on experience in the fitted door & window sector and/or the high‑end fitted furniture industry.
• Excellent communication skills, approachable, smart appearance and a mature personality coupled with youthful enthusiasm.
• Age and gender are irrelevant, but an appreciation of high‑end bespoke manufacturing is desirable.

Following a sustained period of growth, we are now seeking to appoint a Senior Field Installations Manager for the London Door Company.

Company Overview

BHID Group Ltd is now the UK’s leading home interiors specialist, and the go‑to brand for high‑end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company and employs in excess of 550 employees.

Benefits

• Competitive salary.
• Contractual contributory pension.
• Company car, fully expensed.
• Free parking.
• Free tea & coffee.
• Access to online training courses to help you develop your skills.
• Full product training will be given to the successful applicant.
• Benefit Platform BHID Connect for staff discounts and wellbeing hub.
• 22 days plus bank holidays.