Senior Enterprise Account Manager, EMEA

BetterUp; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading coaching and development company in Greater London is seeking an experienced sales professional to drive account strategy and manage key customer relationships. The ideal candidate will have over 10 years in sales, with a focus on enterprise-level consultative selling, and a proven track record of exceeding targets. This role supports a hybrid work model and includes unique employee benefits such as access to personal coaching and flexible time off, contributing to a fulfilling work experience.

Benefits

Flexible time off

Generous Employer pension contribution

Private Medical Insurance Option

Access to BetterUp coaching for you and a family member

Hybrid work model

Free Lunch on Tuesdays and Thursdays

4 Inner Work Days, 5 Volunteer Days

Annual stipend for professional growth

Year-round charitable donation on your behalf

Qualifications

• Minimum of 10 years sales experience with 5 years of enterprise consultative selling.
• Track record of over-achieving consistently ranking in the top 10-20% of the company.
• Exceptional executive presence and compelling written/verbal communication.
• High emotional intelligence that drives empathy and negotiation.
• Technical proficiency with Salesforce and ability to adapt in a startup environment.

Responsibilities

• Drive account strategy and growth alongside customer executives.
• Own expansion and renewal targets for named accounts.
• Develop new relationships through prospecting and networking.
• Consult and coach customers on Talent and HR strategy.
• Collaborate with post-sales teams for optimal communication.

Skills

SAAS

Customer Service

Cloud

Healthcare

Account Management

CRM

Salesforce

Infrastructure

Client Relationships

New Customers

Territory

Trade shows

Sales Goals

Sales Process

Analytics

Tools

Salesforce

Job description

Lets face it a company whose mission is human transformation better have some fresh thinking about the employer / employee relationship.

We do. We cant cram it all in here but youll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it) you get way more than a paycheck. You get a personal BetterUp Coach a development plan a trained and coached manager the most amazing team youve ever met (yes each with their own personal BetterUp Coach) and most importantly work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly its not for everyone. But for people with fire in their belly its a game-changing career-defining soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career doing life-changing work in a fun inventive soulful culture.

If that sounds excitingand the job description below feels like a fitwe really should start talking.

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week or eight days per month. Our Europe hub locations are London UK and Amsterdam NL. Please ensure you can realistically commit to this structure before applying.

What you'll do

Drive Account Strategy and Growth

Develop account strategy in close conversation with customer executives and BetterUp leadership.

Own expansion and renewal targets for named accounts.

Develop new relationships in strategic accounts through prospecting networking and partnership with BetterUp marketing team.

Lead commercial conversations with customers ensuring end to end success of the contracting process.

Generate and Nurture Enduring Customer Relationships

Navigate complex matrixed organizations and identify champions internally.

Consult and coach customers on Talent and HR strategy and demonstrate how BetterUp aligns to our customers business objectives.

Serve as a primary point of contact to drive member engagement and demonstrable results.

Internal Relationship Building and Management

Expert level internal cross-functional collaboration

Work with the post-sales team CSM DM to ensure optimal communications and alignment including collaboration on account strategy account opportunities politics stakeholder identification member utilization and adoption. Has the ability to keenly listen to the client and identify risks and opportunities with members and swiftly communicate to the BU account team

Collaborate with the BU Product and Engineering teams; follow processes and procedures when it comes to client asks. Roadmap prioritization. On the inverse work with products to get them the beta customers they need.

Qualifications and Requirements

Minimum of 10 years sales experience with 5 years of enterprise consultative selling

Experience selling to CXOs at Fortune 500

Track record of over-achieving consistently ranking in the top 10-20% of the company

Experience personally leading and closing 6 month multi-buyer $1M deals

An unrelenting drive to learn succeed and lead by example

Prior experience selling into CHRO and Heads of L&D / Talent / Transformation work (ideal not required)

Exceptional executive presence (selling to CXO) compelling written and verbal communication

High emotional intelligence (EQ) that drives empathy strong influence negotiation and problem-solving

Process-driven meticulously organized and self-motivated

Technical proficiency and specifically skilled using Salesforce to manage sales cycles

Ability to adapt and iterate on your sales motion in a startup selling environment

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company adaptation and continuous learning are part of our daily work. Were looking for teammates who are excited to evolve alongside technology people who experiment boldly share their discoveries openly and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process youll have opportunities to showcase how you harness AI to learn iterate and amplify your impact.

Benefits

• Annual leave: Flexible time off - with a guideline of 25 days of annual leave 8 UK public holidays.
• Pension: Generous Employer pension contribution.
• Healthcare: Private Medical Insurance Option
• Wellbeing: Access to BetterUp coaching for you and a friend / family member.
• Flexible working: Hybrid work with 2 days minimum in office (or 8 days per month.)
• Free Lunch: Available in office Tuesday and Thursdays along with daily plentiful snacks and beverages
• Extra leave days: 4 Inner Work Days 5 Volunteer Days plus Summer & Winter company shutdowns.
• Learning & Development: Annual stipend for professional growth.
• Charity: Year-round charitable donation on your behalf.

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating please dont hesitate to reach out we encourage everyone interested in joining us to apply.

At BetterUp we compensate our employees fairly for their work. Base salary is determined by job-related experience education / training residence location as well as market indicators. The range below is representative of base salary only and does not include equity sales bonus plans (when applicable) and benefits.

Protecting your privacy and treating your personal information with care is very important to us and central to the entire BetterUp family. By submitting your application you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice . If you have any questions about the privacy of your personal information or your rights with regards to your personal information please reach out to

Key Skills

• SAAS
• Customer Service
• Cloud
• Healthcare
• Account Management
• CRM
• Salesforce
• Infrastructure
• Client Relationships
• New Customers
• Territory
• Trade shows
• Sales Goals
• Sales Process
• Analytics

Employment Type: Full-Time

Vacancy: 1