Senior Director, Occupancy Planning & Management

Jll; City of Westminster; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading real estate services firm in the UK is seeking a candidate with expertise in workplace and occupancy planning to lead regional teams. You should have over 10 years of experience in related fields, exceptional leadership skills, and the ability to manage multiple projects effectively. This role requires strong communication and analytical abilities to foster client relationships and ensure successful project executions. The position is based in London and emphasizes teamwork and continuous improvement.

Qualifications

• 10+ years in workplace strategy, architecture, or corporate real estate.
• Experience managing multiple projects and coordinating teams.
• Strong interpersonal skills and influencing capabilities.

Responsibilities

• Contribute to occupancy strategy and client-facing team leadership.
• Drive new business through client presentations and proposals.
• Lead employee management including hiring and onboarding.

Skills

Communication skills

Project management

Analytical skills

Team management

Education

Bachelor's degree

MBA or advanced degree

Job description

Reporting to the Global Workplace & Occupancy Planning (Variable) Leader and based in London, the successful candidate will combine workplace and occupancy planning expertise with regional team management capabilities and strong interpersonal skills., Sales & Subject Matter Expertise

Responsibilities

• Contribute to client-facing teams developing and implementing occupancy strategy programs.
• Support annual revenue targets through effective project leadership and resource management.
• Drive new business through client presentations, proposals, and pursuit activities.
• Advance practice growth by developing best practices, tools, and deliverables.
• Maintain subject matter expertise in workplace strategies, occupancy planning, and organizational development through industry engagement.
• Maintain strategic client relationships and serve as engagement manager for key projects.
• Act as escalation point for delivery issues while ensuring consistent execution and high client satisfaction across all workplace and occupancy planning initiatives.

People Management

• Lead end-to-end employee management including hiring, onboarding, development, and mentoring.
• Manage direct reports and provide oversight for additional staff.
• Foster a culture emphasizing client focus, teamwork, accountability, continuous improvement, and innovation.

Core Competencies

• Exceptional communication and presentation skills with strong time management and deadline management capabilities.
• Ability to work independently and collaboratively in virtual environments.
• Experience managing multiple projects and coordinating cross-functional activities.
• Exceptional analytical skills with ability to interpret research data and synthesize actionable insights.
• Corporate workplace program implementation experience across real estate, facilities, IT, HR, and finance functions.
• Knowledge of enterprise IT infrastructure and technologies.
• Exposure to Six Sigma methodologies and business process development.

Essential Skills

• Leadership with clear communication and active listening abilities.
• Influencing and teamwork capabilities across organizational levels.
• Project management expertise ensuring clarity, execution, and successful outcomes.
• Analytical problem-solving with strategic planning focus.
• Adaptability and resilience in ambiguous, fast-paced environments.

Qualifications

• Bachelor's degree required; MBA or advanced degree preferred.
• 10+ years in workplace strategy, architecture, consulting, corporate real estate, facilities management, project management, or related fields.
• Team management experience strongly preferred.