Senior Deskside Engineer

Michael Page Technology; Manchester; On-site; GBP 125,000 - 150,000; Full time

Job summary

A reputable organisation in the industrial sector is seeking a Senior Deskside Engineer to provide deskside support and ensure smooth IT operations in Manchester. The successful candidate will respond to service requests, troubleshoot hardware/software problems, and collaborate with the technology department to enhance IT support processes. This role offers a dynamic environment where you will support the installation and configuration of IT systems and maintain security protocols.

Qualifications

• Strong experience in providing deskside support for IT-related issues.
• Ability to troubleshoot hardware and software problems effectively.
• Experience in managing and maintaining IT equipment.

Responsibilities

• Provide deskside support for IT-related issues, ensuring minimal disruption to business operations.
• Respond promptly to service requests, troubleshooting hardware and software problems effectively.
• Manage and maintain IT equipment, ensuring optimal performance and reliability.
• Support the installation, configuration, and updates of software and hardware systems.
• Collaborate with the technology department to improve IT support processes and documentation.
• Assist in maintaining IT security protocols and compliance.
• Provide technical expertise and guidance to team members and other departments as needed.
• Work on IT projects to enhance system efficiency and user experience.

Job description

We are seeking a Senior Deskside Engineer to join a reputable organisation in the industrial / manufacturing sector. The successful candidate will provide technical support and ensure smooth IT operations in a fast-paced environment in Manchester.

Client Details

This role is with a well-established organisation in the industrial / manufacturing industry. They are a medium-sized company focused on delivering operational excellence and innovative solutions. The team is committed to maintaining high standards in technology support.

Description

• Provide deskside support for IT-related issues, ensuring minimal disruption to business operations.
• Respond promptly to service requests, troubleshooting hardware and software problems effectively.
• Manage and maintain IT equipment, ensuring optimal performance and reliability.
• Support the installation, configuration, and updates of software and hardware systems.
• Collaborate with the technology department to improve IT support processes and documentation.
• Assist in maintaining IT security protocols and compliance within the organisation.
• Provide technical expertise and guidance to team members and other departments as needed.
• Work on IT projects to enhance system efficiency and user experience.

Profile

A successful Senior Deskside Engineer should have : ?