Senior Customer Technical Program Manager - AI Datacenter

NVIDIA; Badminton; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading tech company in the UK seeks a Program Manager to lead technical programs with Cloud Service Providers. You will engage directly with customers, manage the delivery of AI infrastructure platforms, and ensure the success of complex datacenter projects. The ideal candidate has over 8 years of program management experience, strong leadership skills, and a Bachelor's degree in Computer Science or Engineering. Join us at the forefront of AI technology and make an impact.

Qualifications

• 8+ years of experience in program/project management.
• Experience leading complex large-scale datacenter projects.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Lead technical engagement with Cloud Service Providers and their partners.
• Manage project timelines and resolve blockers proactively.
• Communicate program status and risks to senior leadership.

Skills

Program/project management

Leadership in matrixed environments

Direct customer engagement

Technical direction in server system building

Cross-functional teamwork

Education

Bachelor’s degree in Computer Science or Engineering

Job description

At NVIDIA, we are at the forefront of AI and accelerated computing, redefining the world's largest industries and creating a profound impact on society. As part of the Customer Program Management Team, you will lead strategic technical programs with Cloud Service Providers (CSPs), driving the deployment of NVIDIA’s innovative AI infrastructure. This role offers a groundbreaking opportunity to work with brand-new technologies, such as the powerful NVIDIA GB300 NVL72 platform, delivering unmatched data center-scale performance.

What you’ll be doing:

• Leading execution and technical engagement directly with CSPs and their ODM/OEM partners.
• Integrating datacenter tools and operationalizing processes for AI factory build‑out, resolving any blocking issues to keep projects on track.
• Ensuring reliable assembly of groundbreaking AI infrastructure platforms by working closely with CSP’s ODMs or OEMs to meet specified metrics and schedules.
• Assembling and guiding cross‑functional teams, ensuring alignment and execution excellence.
• Providing technical direction on server system building in collaboration with subject matter experts, and managing project timelines by proactively resolving blockers.
• Ensure timely delivery of customer‑specific features and production deployment.
• Communicate program status, risks, and insights to senior leadership.

What we need to see:

• Demonstrated experience in program/project management involving direct interaction with customers.
• 8+ years experience of delivering technical programs.
• Strong leadership skills in global, matrixed environments.
• Bachelor’s degree or equivalent experience in Computer Science, Engineering, or a related field.
• A solid track record of successfully managing complex, large‑scale datacenter projects.
• A willingness to continue learning new skills and growing capabilities as NVIDIA ventures into new markets.

Ways to stand out from the crowd:

• Over 8 years of experience managing programs and projects involving direct engagement with customers.
• Deep experience leading technical programs for CSPs.
• Hands‑on expertise in large‑scale compute server build and deployment.
• Strong cross‑functional teamwork across globally distributed teams.