Senior Customer Care Manager - Luxury London Homes

Pinnacle Recruitment Ltd; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading residential developer in Central London is seeking an experienced Customer Care Manager to oversee a team and ensure exceptional service from the purchase stage through to handover. Candidates should have a strong background in high-end residential developments and demonstrate excellent communication and leadership skills. This role offers a fantastic opportunity to work within a prestigious organization committed to quality and customer satisfaction.

Qualifications

• Experienced in high-end residential developments.
• Ability to manage a customer care team effectively.
• Experience in client interactions from purchase to handover.

Responsibilities

• Manage a small team on site and be the point of contact for client care.
• Provide assistance from the purchase stage to completion and handover.
• Ensure high quality of customer service is maintained.

Skills

Leadership

Customer service

Communication

Job description

A leading residential developer in Central London is seeking an experienced Customer Care Manager to oversee a team and ensure exceptional service from the purchase stage through to handover. Candidates should have a strong background in high-end residential developments and demonstrate excellent communication and leadership skills. This role offers a fantastic opportunity to work within a prestigious organization committed to quality and customer satisfaction.