Senior Content Designer - Assets

Wise; City Of London; On-site; GBP 69,000 - 101,000; Full time

Job summary

A global technology company in London is seeking a Senior Content Designer to enhance customer experiences by crafting intuitive content solutions. You will collaborate with cross-functional teams to implement user-centered designs and elevate content quality. The ideal candidate has extensive experience in content design and a passion for customer empathy. Join our mission to create a fair financial system for everyone, everywhere.

Qualifications

• Experience shipping world-class consumer products.
• Hands-on experience in fast-paced environments.
• Familiarity with design processes.

Responsibilities

• Understand customer needs deeply.
• Design intuitive customer experiences.
• Champion quality content across teams.

Skills

Collaboration skills

Content design

Empathy

Problem-solving

Job description

• Compensation: GBP 69,000 - GBP 101,000 - yearly

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done? How do you collaborate in a human‑centred way to ship work you’re truly proud of?

These are just a few of the challenges a Senior Content Designer will work on as part of Wise’s global mission to build an open, fair, and human financial system. Right now we move £6 billion every month for over 12 million people. But we're only 2% done — because people without borders deserve money without borders.

What you’ll be doing:

You’ll be working with the cross‑functional teams that make up Grow — a squad that’s rethinking how people can earn a return on all of their money, no matter the currency, goal or risk appetite.

In this role, you’ll focus on helping Wise customers earn a return on their money in all the currencies they use. It might be on their current account, the money they’re saving for a holiday, or a long‑term goal. You’ll invest time in deeply understanding our customers and their needs, so that you can design and deliver experiences that make complex processes like choosing an investment product, understanding gains or paying tax easy and effortless.

You'll also be part of the Content Guild, and will regularly collaborate with the content community across Wise.

Here’s how you’ll contribute:

Get to know our customers, building empathy and a deep understanding of their needs

Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love

Influence teams and stakeholders to increase customer‑centeredness, creativity, and content quality across the squad

Champion the Wise brand and its carefully considered implementation

Work with designers from other squads to build a single, seamless experience for customers

This role will give you the opportunity to:

Deliver impact and ship work you’re proud of

Own content projects from end-to-end

Elevate content quality — defining what good looks like in the squad, then helping deliver it

Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

About you:

Accomplished Senior Content Designer with experience shipping world‑class consumer products

Hands‑on experience delivering creative and product content in fast paced, engineering‑led environments

Strong collaboration skills and experience working in cross‑functional teams

You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment

Familiarity with design processes and experience validating how content solves real customer problems

Exceptional content craft and a desire for quality

Willingness to give and receive constructive feedback

Heads up, this probably isn’t for you if:

Your experience is mostly in marketing content, advertising, copywriting, journalism or social media — and you have no hands‑on experience of content design or working in UX

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in. And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under‑represented demographic.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

If you want to find out more about what it's like to work at Wise visitWise.Jobs .