Senior Consultant - ServiceNow - UKI

Ernst & Young; Birmingham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global consulting firm in Birmingham is seeking a ServiceNow Consultant to support client projects. You will contribute to ServiceNow project delivery and oversee application configurations, aiming to enhance digital transformation. Candidates should possess strong problem-solving abilities and effective communication skills, with prior experience in related roles. The role offers flexible working arrangements and career development opportunities.

Benefits

Competitive remuneration package

Flexible working arrangements

Career development opportunities

Qualifications

• Previous relevant work experience in consulting or industry roles.
• Ability to meet strict deadlines both individually and as part of a project team.
• Desire to learn and grow within the consulting industry.

Responsibilities

• Contributing across all aspects of ServiceNow project delivery.
• Overseeing application and workflow configuration.
• Developing client-specific reporting processes.

Skills

Understanding of the ServiceNow platform

Problem-solving mindset

Effective communication skills

Presentation skills

Job description

Overview

You'll join a tight-knit team in a rapidly growing area of EY's business. It's a high-profile role, in which you'll ensure that client outcomes are achieved, and projects are delivered. EY supports you in developing the technical, project management, and relationship-building skills that could help define your career.

Responsibilities

• Contributing across all aspects of ServiceNow project delivery and solution implementation.
• Overseeing application and workflow configuration.
• Developing client-specific reporting processes and integration components.
• Working closely with ServiceNow technical teams to set up the SaaS Platform.
• Providing trusted advice on how digital transformation and technology enablement can lead to improved business performance.

Required and Desired Qualifications

• A good understanding of the ServiceNow platform and how it can support a client's digital strategy.
• The desire and eagerness to learn and grow your career within the consulting industry.
• A technical mindset with a keen focus on problem-solving and the provision of high-quality documentation.
• The ability to meet strict deadlines both individually and as part of a project team.
• The confidence to build lasting relationships and influence senior colleagues and clients from a wide range of backgrounds.
• Previous relevant work experience in consulting or industry roles involved in ServiceNow operations, management, and projects.
• Knowledge of presentation tools and good presentation skills.
• Effective communication skills – written and oral, virtual and face-to-face.

About EY

We're interested in intellectually curious people, with a genuine passion for finding and implementing innovative ways to nurture growth. We offer flexible working arrangements and a focus on work–life balance. EY is committed to being an inclusive employer and welcomes flexible working arrangements. Our global platform supports diverse teams and opportunities across assurance, tax, transactions, and consulting services. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy, and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY can provide services in more than 150 countries and territories.

We offer a competitive remuneration package with a comprehensive Total Rewards program, including support for flexible working and career development. The following benefits are included: coaching from engaging colleagues, opportunities to develop new skills and progress your career, and the freedom to handle your role in a way that's right for you.

As a ServiceNow Consultant, you’ll play a key role in helping clients modernise outdated processes, organisations, systems, and information. EY is building a better working world by creating new value for clients, people, society and the planet, enabled by data, AI and advanced technology.