Senior Consultant - Microsoft Finance - TC - UKI

Ernst & Young; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global consulting firm in Birmingham is recruiting an Application Support Consultant. In this role, you will use your expertise in Microsoft Dynamics 365 Finance & Operations to provide support and consultancy to clients. You are expected to have experience with financial ledgers and finance modules. Communication and problem-solving skills, along with relevant certifications like Microsoft MB-310, will be essential. This role offers flexibility and opportunities for personal impact within a diverse and inclusive culture.

Qualifications

• Previous exposure to Microsoft Dynamics 365 Finance & Operations required.
• Experience in financial ledgers and finance modules.
• Hands-on finance experience is ideal.

Responsibilities

• Provide ongoing support and consultancy for Microsoft Dynamics 365 Finance & Operations.
• Manage service review calls with clients.
• Collaborate with colleagues to resolve incidents impacting finance.

Skills

Microsoft Dynamics 365 Finance

Azure

Problem-solving

Excellent communication

Education

Microsoft MB-310 certification

AAT

CIMA

ACCA

ITIL 4 Foundation

Job description

• As an application support consultant, you will need previous exposure to Microsoft Dynamics 365 Finance & Operations and associated cloud services such as Azure, PowerApps, Logic Apps.
• We encourage you to have broad product exposure, but our expectation is that your focus will be financial ledgers, finance modules and related business processes. HR module is desirable.
• Provide proactive and reactive ongoing support and consultancy services to our clients based around the Microsoft Dynamics 365 Finance & Operations.
• Take ownership of tickets assigned to you to deliver best practice solutions within the client's contractual SLAs.
• Manage and run service review calls with your assigned clients, providing them with insights into their system and assist them in achieving their vision for their system.
• Collaborate with colleagues to resolve incidents for those areas which impact finance directly, but that also have operational impact. These might include product costing, inventory management, manufacturing costing sheets, project costing, WIP management, revenue recognition, asset lifecycle management.
• As part of the Application managed services team, liaise with and collaborate with your colleagues to follow the defined application support processes.
• As a member of a small team, you may reasonably be expected to carry out other related duties from time to time as required.
• Be an ambassador for the company in relation to matters in and around your subject matter expertise.
• Contribute to company news, team events and blogs as appropriate. Working towards or holding Microsoft MB-310 certification.
• Ideally, finance certification (AAT, CIMA, ACCA), ITIL 4 Foundation, and hands‑on finance experience.
• Excellent communication, problem‑solving skills, and a positive, professional attitude. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.