Senior Community Engagement Coordinator

NHS; Birmingham; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A healthcare organization is seeking a Community Engagement Coordinator to enhance blood donation efforts in Birmingham. The role involves coordinating regional activities, engaging with local communities, and contributing to national campaigns. Applicants should have a degree, practical marketing experience, and excellent relationship-building skills. This dynamic role may require travel, weekend, and holiday work.

Qualifications

• Committed to continued professional development.
• Enthusiastic and personable, able to build strong relationships.
• Skilled in gathering and analyzing information.
• Experienced in planning and delivering events.

Responsibilities

• Coordinate community engagement activities to increase blood donors.
• Develop local plans aligned with organizational aims.
• Work closely with marketing to promote donation.

Skills

Practical marketing experience

Relationship building

Customer care

Event planning

Social media proficiency

Education

Degree or degree equivalent knowledge

Job description

These roles are critical to our future success and to saving and improving lives.You will play a vital part in engaging communities, using your communication, marketing, and outreach skills to encourage members of the public to become blood donors. A key aspect of the role is coordinating and delivering community engagement activities to ensure we have the right volume and mix of donors to meet patients needs today and in the future.You will also contribute to national campaigns, adapting and implementing them across your region.We have multiple opportunities available across London, with a base at our Tooting Centre. This is a dynamic, mobile role that involves travel, so flexibility is essential. Occasional weekend and Bank Holiday work may be required. While hybrid working is available, attendance at community events is a core part of the roleYou may be required to work a variety of working patterns dependant on the type of event, which would include working at weekends and on a Bank Holidays.

Main duties of the job

In this role, you will be supporting the delivery of the community engagement strategy within the donor experience directorate. Your responsibilities will include:Co-ordinating the delivery of regional engagement and to ensure success and that we have the right volume and mix of donors to meet patients needs, today and in the future.Holding responsibility for developing a local plan of activity to ensure they help to meet the organisations aims and objectives.Having a strong focus on coordinating and delivering local activities that promote the registration and donation of RO blood, with a focus on high Black Heritage populated areas.Although focused on blood, there is also a need to consider how the roles can help raise awareness and deliver against organ, plasma, stem cell and bone marrow donors.Proactively approaching to local community groups/partners, event leaders, businesses and Community Grants Programme NHSBT funded projects, as agreed with their line manager / within the strategic plan to meet organisational objectives.Working closely with relevant colleagues to ensure that contact with partners and stakeholders is managed consistently and effectively.Working closely with the marketing campaigns team to ensure that opportunities for campaign activity identified through partnerships are effectively progressed.Willingness and ability to travel, spend time away from base, and work weekends or bank holidays as required

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.Our three core values are what set us apart. They guide and inspire everything we do.By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job responsibilities

To learn more, please see our recruitment profile, which provides a summary of the job description and person specification. This can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Person Specification

Qualifications

• Degree or degree equivalent knowledge
• Demonstrate commitment to own Continued Professional Development (CPD)

Experience

• Practical marketing experience with a track record of delivering positive results and customer benefits.
• Enthusiastic and personable, able to build strong relationships with the public, donors, and corporate, charity, and public sector contacts.
• Skilled in gathering and analysing information to support decisions and strategy.
• Committed to excellent customer care and responding effectively to customer needs.
• Experienced in planning and delivering events
• Proficient in social media, print, digital, and email communications, with flexibility to take on new challenges.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.