Senior Clerical Officer - Endoscopy & 7-Day Service

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 200,000 +; Full time

Job summary

A leading NHS trust in the UK is looking for a senior clerical support professional to assist with the Endoscopy Department's 7-day service expansion. The ideal candidate will manage outpatient bookings, maintain hospital systems, and liaise with healthcare teams to ensure high-quality patient care. Previous experience in the health sector is preferred, alongside strong IT and customer service skills. This role offers competitive salary and development opportunities within a supportive team environment.

Benefits

Competitive salary

Supportive working team

Opportunity for development

Qualifications

• Proficiency in most Office software and ability to work unsupervised.
• Strong customer service skills and experience in a health sector is advantageous.
• Flexible and supportive of departmental needs across sites.

Responsibilities

• Book outpatient and day‑case appointments for patients.
• Maintain hospital systems and monitor waiting lists.
• Support the E‑referral service and liaise with healthcare professionals.
• Manage outpatient pre‑invest system and assist with patient procedures.

Skills

IT literate

Excellent customer service

Teamwork

Ability to meet tight deadlines

Tools

Office software

Job description

A leading NHS trust in the UK is looking for a senior clerical support professional to assist with the Endoscopy Department's 7-day service expansion. The ideal candidate will manage outpatient bookings, maintain hospital systems, and liaise with healthcare teams to ensure high-quality patient care. Previous experience in the health sector is preferred, alongside strong IT and customer service skills. This role offers competitive salary and development opportunities within a supportive team environment.