Senior Clerical Officer

Brook Street; Northern Ireland; On-site; GBP 10,000 - 40,000; Full time

Job summary

A public sector recruitment agency in Belfast is seeking a Senior Clerical Officer for an ongoing temporary assignment. The role requires at least one year of administrative experience and five GCSEs or equivalent. Responsibilities include providing comprehensive administrative support, assisting customers, collating data, and preparing documentation. This full-time position offers competitive pay and an opportunity to work in a busy office environment. If you are organized and confident, apply today to advance your administrative career.

Benefits

Competitive hourly pay rate

Professional development opportunities

Consistent Monday-Friday schedule

Qualifications

• 1+ years of demonstrable administrative or clerical experience in an office environment.

Responsibilities

• Provide comprehensive administrative support across all aspects of the section's work.
• Use a full range of IT systems including word processing, databases, and spreadsheets.
• Offer advice and assistance to customers and professionals.
• Collate factual data and statistical information to support operational needs.
• Prepare letters, minutes, notes, and other documentation as required.
• Deliver excellent customer service over the phone and in person.

Skills

Administrative support

Customer service

IT system proficiency

Education

Minimum of five GCSEs (grades A-C) or equivalent

Job description

Senior Clerical Officer

Location: Belfast

Hours: Full-time, Monday - Friday, 9:00am - 5:00pm

Contract: Ongoing Temporary Assignment

Sector: Public Sector

Pay Rate: £12.21 per hour

About the Role

We're currently recruiting a Senior Clerical Officer to support a public sector client based in Belfast. This is an excellent opportunity for an experienced administrator who enjoys working in a busy office environment and delivering high-quality support to colleagues and customers.

You'll play a key role in ensuring the smooth running of day-to-day administrative operations, working closely with officers, customers, and external professionals.

Key Responsibilities

Your duties will include, but won't be limited to:

• Providing comprehensive administrative support across all aspects of the section's work
• Using a full range of IT systems, including word processing, databases, spreadsheets, email, intranet, and internet tools
• Offering advice and assistance to Education Authority officers, customers, members of the public, and other professionals in line with agreed service areas
• Collating factual data and statistical information from a variety of sources to support operational needs
• Preparing letters, minutes, notes, and other documentation as required
• Delivering excellent customer service, both over the telephone and through direct customer-facing interactions

Essential Experience

• At least one year's demonstrable administrative or clerical experience in an office environment

Essential Qualifications

• A minimum of five GCSEs (grades A-C)* or equivalent (or higher qualification)

Why Apply?

• Full-time hours with a consistent Monday-Friday schedule
• Competitive hourly pay rate
• Opportunity to gain valuable experience within the public sector
• Ongoing temporary role offering stability and professional development

If you're organised, confident, and ready to contribute to a busy public sector team, we'd love to hear from you. Apply today to take the next step in your administrative career.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.