Senior Claims Analyst

HFG; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Lloyd's Syndicate in London is looking for a Senior Claims MI Analyst to drive transformation through high-quality claims data. In this critical role, you will analyze claims trends and performance, supporting informed decision-making. The ideal candidate has a strong background in Lloyd's Claims Data and MI, with experience in London Market Bureau processes and advanced analytics tools. Join a dynamic team to shape the future of claims analytics and improve customer outcomes.

Qualifications

• Strong background in claims data from the Lloyd's market.
• Experience in data integration from various sources.
• Ability to present complex data clearly and effectively.

Responsibilities

• Produce and enhance dashboards and MI reports for executive decision-making.
• Partner with stakeholders to deliver data-driven solutions.
• Maintain high data quality for analytics and reporting.

Skills

Claims Data expertise

London Market Bureau processes

Data integration

Advanced analytics

Forecasting

Tools

ECF

Lloyd's V5 bordereaux

Data visualization tools

Job description

Overview

New Vacancy: Senior Claims MI Analyst
Lloyd's Syndicate | City of London

I am currently working with a leading Lloyd's Syndicate that is seeking a Senior Claims MI Analyst to join its growing team.

This is a key role within the business, focused on driving transformation through high-quality claims data and insight. You will be responsible for analysing claims trends, performance, and MI to support smarter, data-driven decision-making across the organisation.

The successful candidate will bring a strong Lloyd's background in Claims Data and MI. Essential experience includes London Market Bureau processes, Xchanging, Lloyd's V5 bordereaux, and ECF.

Data and analytics sit at the heart of the organisation's strategy to become a recognised leader in specialty underwriting. As a Senior Claims MI Analyst, you will play a pivotal role in enabling this ambition by translating complex claims data into actionable insight. Your work will support faster, more informed decisions, helping leaders optimise performance, reduce risk, and enhance customer outcomes-ultimately strengthening the firm's position within the specialty market.

Key Responsibilities

Driving Data-Led Decision Making

• Produce, maintain, and continuously enhance high-quality dashboards and MI reports, including user testing, to support executive decision-making, operational improvement, and financial management.

• Integrate data from multiple internal and external sources to deliver a comprehensive view of claims performance, trends, and opportunities.

• Develop and maintain advanced analytics and forecasting tools to improve claims forecasting accuracy and positively influence loss ratios and profitability.

Supporting Stakeholders Across the Business

• Partner closely with stakeholders to understand business challenges, translate requirements into data-driven solutions, and deliver insights that lead to measurable improvements in efficiency and customer outcomes.

• Present complex data clearly and effectively, ensuring insights are accessible, impactful, and actionable at all levels of the organisation.

Shaping the Future of Claims Analytics

• Maintain high standards of data quality, integrity, and consistency to ensure all analytics and reporting outputs are trusted and reliable.

• Proactively identify opportunities to enhance claims data, reporting processes, and analytics capabilities, driving continuous improvement and long-term business value.