Senior Claims Advisor

Lockton; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A major insurance broker in London is looking for an experienced Senior Claims Advisor to manage claims for clients in the Real Estate sector. The role involves liaising with clients, insurers, and loss adjusters, providing policy advice, and negotiating settlements. Candidates should have sound technical claims experience, strong communication skills, and a good understanding of the London Market. This position offers a full-time permanent schedule with opportunities for professional growth and development.

Qualifications

• Sound technical claims experience with a good understanding of the London Market.
• Ability to prepare and interpret claims experiences and analyses.
• Willingness to continue developing knowledge through learning.

Responsibilities

• Managing claims to conclusion liaising with clients and insurers.
• Provision of advice on policy cover and necessary documentation.
• Negotiating with insurers for beneficial settlements.

Skills

Technical claims experience

Understanding of the London Market

Analytical and problem-solving skills

Effective communication skills

Time management and prioritization

Knowledge of ASSET and Microsoft Office

Education

CII qualifications

Job description

General information

Reference

003701

Location

United Kingdom London London

Work Place

Hybrid

Region

UK

Job Profile

Lockton - Experienced Professional

Title

Senior Claims Advisor

Description

We have a new exciting opportunity within the Real Estate & Construction (REAC) Division for a Senior Claims Advisor to join our Real Estate team.

The REAC team based primarily in London deliver innovative insurance placements and risk management services for organisations involved in the real estate and construction sectors. This dedicated division comprising of more than 200 Associates is the largest and most established combined Real Estate and Construction team in the market.

In this role you will provide claims handling services to an allocated portfolio of clients while supporting the overall claims service provision to our clients.

Key Tasks and Responsibilities

• Managing claims to conclusion liaising effectively and appropriately with the client insurer loss adjuster and any other interested party.
• Provision of advice on the application of policy cover and the necessary documentation / information required to progress the claim.
• Negotiating with insurers to achieve the most beneficial and cost-effective settlement for the client.
• Negotiating with insurers to ensure reserves are realistic and appropriate
• Ensuring claims are registered and appropriately updated on our systems
• Attending internal and external meetings as required.
• Report any major or sensitive claims to Account Executive responsible
• Understand the appropriate claims notification and investigation procedures applicable to each class of insurance
• Understand the insurance programme and service plans for an allocated portfolio of clients and document client specific claim handling arrangements for internal purposes
• Maintain records on our internal systems and pro-actively perform claims cleanses
• Maintenance of a diary system for outstanding workload
• Prepare and maintain client claim experiences
• Undertake specific tasks as directed by Claims Executives and management adhering to agreed project plans and timescales

Candidate Profile

Key Skills & Competencies

• Sound technical claims experience with a good understanding of the London Market
• An understanding of the relevant classes of business (Real Estate Property)
• Ability to prepare and interpret claims experiences and analyses
• Ability to communicate and influence effectively and professionally both verbally and in writing with clients insurers and colleagues
• Willingness and ability to continue to develop knowledge through formal and informal learning both internal and external to the company
• Ability to manage time prioritise and ensure that deadlines are met without compromising quality
• Analytical and problem-solving skills including research and investigation
• An understanding of regulatory controls and procedures
• Knowledge of ASSET and Microsoft Office
• CII qualifications would be advantageous

Key Skills

• Bidding
• Mac Os
• Accounting & Finance
• Agriculture
• Dcom
• Food & Beverage

Custom section 3

Scheduled

Full Time Permanent

Required Experience :

Senior IC

Employment Type: Advisor

Experience: years

Vacancy: 1