Senior Claims Adjuster

QBE Management Services (UK) Limited; Leeds; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm in Leeds is seeking a Senior Claims Adjuster for its Core Claims team. You will manage complex Motor and Casualty claims, provide guidance to colleagues, and support the claims strategy. The ideal candidate should possess strong analytical and communication skills and be proactive in resolving claims. Enjoy the benefits of hybrid working, professional growth, and a supportive environment.

Benefits

Excellent benefits

Hybrid working arrangements

Supportive environment

Qualifications

• Strong analytical skills and a problem-solving mindset.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Act as a referral point and provide mentoring to Claims Adjusters.
• Support in delivering the Claims strategy.
• Deliver bespoke training and guidance to the team.
• Investigate and resolve complex claims.

Skills

Analytical mindset

Excellent communication skills

Proactive approach

Job description

Primary Details

Time Type : Full time Worker Type : Employee

Senior Claims Adjuster

Leeds / Hybrid

The opportunity

We are looking for a Senior Claims Adjuster to join our Core Claims team in Leeds. This pivotal role is responsible for managing both Motor and Casualty complex claims (ranging from a value of £100k-£500k), providing technical guidance to colleagues, and supporting the delivery of our claims strategy. The ideal candidate will bring a strong analytical mindset, excellent communication skills, and a proactive approach to resolving claims efficiently and economically. If you thrive in a collaborative environment and are passionate about delivering exceptional service, we’d love to hear from you.

At QBE, we strike the perfect balance—not too big, not too small—giving you the opportunity to make a real contribution. With hybrid working arrangements, excellent benefits, and a supportive environment, we are committed to helping you succeed and grow.

Your new role

• Act as a referral point and provide technical mentoring to Claims Adjusters and Technicians.
• Support the Assistant Claims Manager and Team Leaders in delivering the Claims strategy.
• Deliver bespoke training and guidance to the Claims team.
• Investigate and resolve complex and specialist claims to ensure high-quality service and minimal leakage.

Manage est...