Senior CCaaS Partner & GTM Manager

Sinch; Leeds; Hybrid; GBP 92,000 - 170,000; Full time

Job summary

A leading communications software provider in the UK is searching for a Senior Partner Manager - CCaaS. The role involves managing relationships with key partners, overseeing sales processes, and optimizing collaboration to enhance revenue growth within the contact center ecosystem. The ideal candidate has over 5 years of relevant experience in partner management or channel sales, is skilled in communication, and has a thorough understanding of CCaaS products and CRM systems. This position offers a competitive salary and flexible remote work options.

Benefits

Comprehensive medical, dental, and vision plans

Free virtual counselling resources

401(k) options with employer match

Generous paid time off

Paid parental leave

Flexible remote work offerings

Paid time off for volunteering

Qualifications

• Minimum of 5 years of experience in partner management or channel sales.
• Experience managing partner-generated leads and relationships.
• Understanding of CCaaS products such as Voice, Messaging, and Email.

Responsibilities

• Serve as the primary liaison between CCaaS partners and internal teams.
• Qualify and manage partner opportunities and facilitate sales handoffs.
• Track partner performance and manage pipeline using CRM systems.

Skills

Partner management

Channel sales

Business development

CRM system experience

Strong communication skills

Education

Bachelor's degree

Tools

Salesforce

Job description

A leading communications software provider in the UK is searching for a Senior Partner Manager - CCaaS. The role involves managing relationships with key partners, overseeing sales processes, and optimizing collaboration to enhance revenue growth within the contact center ecosystem. The ideal candidate has over 5 years of relevant experience in partner management or channel sales, is skilled in communication, and has a thorough understanding of CCaaS products and CRM systems. This position offers a competitive salary and flexible remote work options.