Senior Business Change Manager

University of South Hampton; Southampton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading university is seeking a Senior Business Change Manager to oversee complex projects within their IT Portfolio. This role focuses on managing the people side of change, ensuring successful project delivery through effective stakeholder engagement and intervention strategies. The university offers generous benefits, including a 30-day holiday allowance and commitment to a flexible working approach, fostering an inclusive environment.

Benefits

30 days holiday plus additional closure days

Occupational pension scheme

Flexible working arrangements

Qualifications

• Extensive practical experience as a business change manager.
• Deep understanding of change management’s role in project delivery.
• Ability to work proactively with staff at all levels.

Responsibilities

• Focus on the people side of change in partnership with project teams.
• Lead change impact assessments and recommend interventions.
• Ensure change initiatives meet objectives on time and within budget.

Skills

Business change management

Stakeholder communication

Change management tools

Project delivery

Education

Business change management qualifications/training

Job description

Overview

Are you an experienced Senior Business Change Manager with a knack for handling complex projects? Join our dynamic Business Change team within the IT Portfolio and be part of our resource pool, working on a variety of strategic projects. Current initiatives include CRM, ServiceNow, Windows 10 upgrades and the Digital Strategy.

What You’ll Do

• Focus on the people side of change, working in partnership with the project manager, business analyst and sponsor to deliver long-term, strategically aligned outcomes.
• Work across multiple campuses as well as from home.
• Lead change impact assessments, recommend relevant change management interventions, assess business readiness, and implement associated change management strategies and plans, including engagement, training, and resistance management.
• Play a key role in ensuring change initiatives meet objectives on time and within budget by increasing employee adoption and usage.

What You’ll Bring

• Extensive practical experience as a business change manager and a deep understanding of the critical role change management plays in the success of programme and project delivery.
• Business change management qualifications/training undertaken.
• A highly professional approach, with the ability to work proactively with staff at all levels, using a range of strategies to remove obstacles and support staff, resulting in positive and successful change.
• Excellent communication skills, both direct and indirect, suitable for a wide cross-section of stakeholders.
• The ability to select and utilise a range of change management tools and methodologies that match the project/programme needs.

Working at UoS

Benefits and Work Environment:

We offer an occupational pension scheme, 30 days holiday, plus up to 6 University Closure Days, and 8 bank holidays (FTE). Our office is based in Southampton, with opportunities for regular flexible working and working from home upon agreement with your line manager.

We value work-life balance, reflected in our generous parental leave policy and participation in the Childcare Voucher Scheme. We welcome requests for part-time or flexible working arrangements and encourage applications from those who have had career breaks.

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on [phone] or [e-mail] quoting the job number.