Senior Business Analyst/Business Architect

Totemic Ltd; South Kesteven; Hybrid; GBP 60,000 - 65,000; Full time

Job summary

A leading financial services company in the UK is seeking a Senior Business Analyst/Business Architect to join their team. In this role, you will design and implement business architecture aligned with long-term strategies while collaborating with stakeholders and technical teams. The ideal candidate will have 5+ years in Financial Services and a proven record in business process modeling. Join us and help create impactful solutions that drive positive change in people's financial journeys.

Benefits

Employee benefits

Professional growth opportunities

Supportive work culture

Qualifications

• Minimum 5 years’ experience as a Business Analyst in Financial Services, with at least 2 years in a senior role.
• Minimum 3 years expertise in business process modelling and enterprise architecture.
• Experience designing organisation-wide business architecture aligned with strategy.

Responsibilities

• Design target state business architecture (value creation plan, capability map, operating model).
• Collaborate with business functions to clarify strategy and support target state design.
• Lead stakeholder analysis and translate objectives into clear business and functional requirements.

Skills

Business process modelling

Analytical skills

Communication skills

Collaboration

Problem-solving

Job description

Job Advert

Location: Grantham (Onsite 3 days a week, 2 days working from home)

Hours: Full Time, Monday-Friday, 40 hours per week (35 working hours and a paid 1 hr lunch break a day)

Salary: £60,000 - £65,000 depending on experience

At PayPlan, we’re committed to helping people take control of their finances and build a brighter future. We’re looking for a Senior Business Analyst/Business Architect to join our Delivery Team. The team is integral to driving organisational success by ensuring the effective delivery of value aligned with PayPlan’s strategic objectives. Applying its expertise to implement change that enables the organisation and its people to embrace and adopt new systems, processes, and behaviours. Through this approach, the Delivery Team supports the achievement of strategic goals and fosters sustainable growth.

What would you be doing as a Senior Business Analyst/Business architect here at PayPlan?

In this role, you will play a key part in shaping and implementing PayPlan’s business architecture, ensuring a robust foundation for the successful execution of our long‑term strategy. You’ll lead workshops, define processes, and design business architecture that supports PayPlan’s long‑term strategy. Working closely with stakeholders, technical leads, and development teams to translate complex business requirements into actionable solutions.

This is an exciting opportunity to shape the future of our organisation by delivering value‑driven solutions and supporting strategic roadmaps.

As a Senior Business Analyst/Business architect here at PayPlan you will:

• Design target state business architecture (value creation plan, capability map, operating model, value streams, business services model).
• Collaborate with business functions to clarify strategy and support target state design.
• Lead stakeholder analysis and translate objectives into clear business and functional requirements.
• Facilitate workshops for requirements gathering and process definition.
• Work with technical teams to shape scalable, efficient technology solutions.
• Support testing and ensure solutions meet agreed requirements and quality standards.
• Monitor and report on risks, issues, and dependencies.
• Maintain strong communication with Project Managers and stakeholders.
• Contribute to strategic technology roadmaps aligned with business goals.

About You:

Essential:

• Minimum 5 years’ experience as a Business Analyst in Financial Services, with at least 2 years in a senior role.
• Minimum 3 years expertise in business process modelling and enterprise architecture.
• Experience designing organisation‑wide business architecture aligned with strategy.
• Strong analytical and problem‑solving skills.
• Excellent documentation and communication skills.
• Ability to manage multiple projects and priorities.
• Confident leading workshops and discussions with diverse stakeholders.
• Highly organised, proactive, and detail‑oriented.
• Strong collaboration skills and adaptability in a fast‑paced environment.

Desired:

• Experience working in Agile environments or familiarity with Agile methodologies.

Who are PayPlan?

We believe that everyone should be treated with empathy and respect, especially when dealing with sensitive financial situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to making a positive impact on their lives.

Why work at PayPlan?

We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and understanding colleagues to join us in our mission. If you are customer‑focused, an excellent communicator with good listening skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional growth, we offer more than just a job – we offer a rewarding career. Come join us and make a difference in people’s lives whilst enjoying what you do!

If this sounds like the role for you, apply now or get in touch if you’d like further information. If you require any adjustments to assist you in applying, please contact the HR team at PayPlan

Your application matters to us. Every application we receive is manually reviewed by our recruitment team—we do not use AI or automated systems to screen candidates. We’re committed to giving each applicant fair and thoughtful consideration.