Senior Business Analyst

Barchester Healthcare; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading UK care provider is seeking a Senior Business Analyst for their IT Demand & Innovation Team. In this role, you will provide high-quality business analysis for both routine operations and complex change projects. The position is predominantly remote with occasional travel across the UK. Key responsibilities include leading workshops, analyzing business processes, and translating requirements into actionable specifications. The ideal candidate has over 5 years of relevant experience and strong stakeholder management skills, making it an essential role in enhancing care quality.

Benefits

Competitive starting salary

25 days annual leave, plus bank holidays

Flexible, remote working

Referral scheme rewards up to £500

Retail and leisure discounts

Free access to medical specialists

Counselling and legal services

Qualifications

• Minimum of 5 years’ experience as a Senior Business Analyst ideally in a regulated industry.
• Experience analyzing business requirements and translating them into technical specifications.
• Ability to influence senior users in a rapidly changing business environment.

Responsibilities

• Lead workshops with stakeholders to document current processes and improvement opportunities.
• Conduct detailed analysis of business processes and systems.
• Translate complex business needs into concise requirements.

Skills

BCS International Diploma in Business Analysis

Business analysis tools and methodologies

Stakeholder management skills

End-to-end user journey definition

Proficiency in preparing user stories

Education

Diploma in Business Analysis

Job description

With over 25 years’ experience, over 250 care homes, and six independent hospitals, Barchester is one of the UK’s foremost care providers. Our mission is to provide the best possible person‑centred care to elderly and vulnerable people, and we have an exciting opportunity for a Senior Business Analyst to join our IT Demand & Innovation Team to support this goal.

In this brand new position, you will provide high quality, outcome‑focused business analysis to our technology landscape, both business as usual and across our portfolio of complex change projects. You will play a pivotal role in driving business change by analysing, designing, and implementing innovative IT solutions that meet the evolving needs of our company. The role demands a proactive individual with exceptional stakeholder management skills, who will be dedicated to building strong partnerships in order to deliver an exceptional service and ultimately help provide safe, effective, and premium care experience to residents. This is a permanent, predominantly remote position with occasional travel across the UK, particularly to Inverness and London.

We are offering an impressive rewards and benefits package, including:

• Competitive starting salary
• 25 days annual leave, plus bank holidays
• Flexible, remote working
• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
• Confidential and free access to counselling and legal services

Required experience and qualifications

• BCS International Diploma in Business Analysis
• Minimum of 5 years’ experience as a Senior Business Analyst, ideally within a technology healthcare, social care, or a similarly regulated industry
• Experience of analysing business requirements and preparing user stories and detailed acceptance criteria
• Experience defining end‑to‑end user journeys, workflows, and business processes, and translating business requirements into actionable technical specifications
• Ability to work with and influence senior users within a rapidly changing business environment
• Proficiency in business analysis tools and methodologies
• Flexible to travel across the UK

Role and responsibilities

• Lead workshops with stakeholders to understand and document current processes, pain points, root cause analysis, and opportunities for improvement
• Conduct detailed analysis of business processes and systems
• Develop detailed "as‑is" and "to‑be" process maps, ensuring that proposed solutions align with organisational goals
• Lead the business with end‑to‑end thinking to enable holistic view for digital transformation initiatives
• Translate complex business needs into clear, concise, testable, and traceable functional and non‑functional requirements
• Identify and evaluate innovative IT solutions to support initiatives
• Ensure that IT and innovation initiatives are delivered on time and within scope
• Act as a liaison between business teams and technical teams to ensure successful communication and delivery

If you’d like to use your expertise in an organisation that provides the quality care you’d expect for your loved ones, this is an empowering and rewarding place to be. You’ll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.