Senior Business Analyst

Arthur Recruitment; England; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading Managing Agent in the Lloyd’s Market is seeking an experienced Business Analyst to support finance transformation initiatives. This hybrid role requires strong London Market experience and the ability to engage with senior stakeholders across various departments. You will translate business needs into clear requirements, analyze processes for efficiency, and document essential deliverables. Candidates should possess strong stakeholder management skills and familiarity with market systems. Apply to make a meaningful impact as the team continues to grow.

Qualifications

• Proven experience as a Business Analyst in the Lloyd’s or London Market.
• Strong understanding of underwriting, claims, and delegated authority processes.
• Experience in business transformation or operating model initiatives.

Responsibilities

• Translate business needs into clear requirements.
• Analyze processes for efficiency and automation opportunities.
• Document requirements, user stories, and process maps.

Skills

Business analysis

Stakeholder management

Process mapping

Communication skills

Requirements gathering

Tools

Visio

JIRA

Confluence

Excel

Job description

A leading Managing Agent in the Lloyd’s Market is expanding its growing change function and is seeking a Business Analyst with strong London Market experience to support a portfolio of complex business transformation initiatives.

In this role, you’ll act as the key link between the business and delivery teams, initially focusing on a finance transformation project , but engaging with senior stakeholders across Underwriting, Claims, Actuarial, Finance, Operations, IT , and other core functions.

A newly created role with the opportunity to make a meaningful impact as the team continues to grow.

About the role

• Work closely with business stakeholders across Underwriting, Claims, Finance, Operations, or Actuarial to understand strategic priorities and translate them into clear business requirements.
• Conduct detailed analysis of current and target processes, identifying opportunities for efficiency, automation, and improved customer and broker experiences.
• Define and document business requirements, user stories, process maps, and acceptance criteria to support change delivery.
• Support the design and implementation of operating models, systems, and process improvements across multiple workstreams.
• Collaborate with project managers, architects, and developers to ensure solutions meet business needs and are aligned with Lloyd’s and regulatory standards.
• Provide analytical insight and reporting to support change governance and benefit tracking.

Experience and Skills

• Proven experience as a Business Analyst within the Lloyd’s or London Market insurance industry.
• Strong understanding of insurance lifecycle processes - particularly underwriting, claims, and delegated authority.
• Experience working on business transformation or operating model initiatives, ideally involving both technology and process change.
• Skilled in process mapping, requirements gathering, and business case development.
• Strong stakeholder management and communication skills, with experience engaging senior business and technical teams.
• Familiarity with market systems and platforms (e.g., PPL, DDM, LIMOSS, or Blueprint Two initiatives) is highly desirable.
• Competent with analysis and documentation tools such as Visio, JIRA, Confluence, or Excel.
• Ability to work in a fast-paced environment, balancing multiple priorities while maintaining attention to detail.

Hybrid role, 2-3 days in the London office.

If this sounds like you, or if you are interested in other London Market Business Analyst jobs, apply below or contact Sofia Chaves ([e-mail])