Senior Business Analyst

University of the West of England; Bristol; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading educational institution in Bristol seeks experienced senior business analysts to drive business transformation within the Student Journey Programme. Candidates should possess robust analytical skills and experience in implementing business improvements. This role promises engaging work with a significant impact on student services, complemented by ample benefits and a commitment to inclusivity.

Benefits

Generous holiday allowance of 27 days

Up to 12.5 bank holiday/closure days per year

Flexible working

Defined benefit pension schemes

Employee assistance programme

Savings on purchases via Wider Wallet scheme

Cycle to work scheme

Family friendly policies

Onsite nursery at Frenchay Campus

Qualifications

• Proven track record in analyzing complex business processes.
• Experience in customer relationship management or student information systems.
• Ability to implement business improvements at a senior level.

Responsibilities

• Provide analytical problem-solving for business requirements.
• Collaborate with diverse stakeholders to enhance student services.
• Evaluate solutions to achieve program objectives in the Student Journey Program.

Skills

Analytical problem solving

Business process analysis

Stakeholder management

Experience with Customer Relationship Management

Implementation of business improvements

Job description

Company Description

UWE Bristol is an ambitious institution with a focus on the future. We understand that the landscape of Higher Education is changing fast and we're passionate about embracing new opportunities and taking the lead.

Job Description

We are looking for outstanding senior business analysts to provide analytical problem solving knowledge, skills and experience to develop business requirements and solutions within the Student Journey Programme (SJP). This is an ambitious, high profile strategic business transformation programme to dramatically enhance the services and support provided to students and staff, enabled by new technology and ways of working. The programme will comprise a number of projects to provide the capabilities needed to effect this transformation across the student journey from enquiry through to graduation and alumni.

The overall programme is the most significant, far-reaching programme of change undertaken within UWE for many years and represents a multi-million pound investment. High calibre senior business analysists will be central to the investigation of issues and the evaluation of solutions to enable achievement of programme objectives and realisation of the benefits that underpin this investment.

These are exciting and challenging roles working within the SJP team, and with a wide range of stakeholders to deliver a major component of the University's Future Strategy.

The successful candidates will have demonstrated a strong track record in analysis of complex business processes, systems and structures, identification of business requirements and successful implementation of business improvements at a senior level with a mix of business change and process improvement alongside digital/technology-based solutions. Experience of effective business analysis within a University Student Journey, Customer Relationship Management or Student Information System context would be an advantage.

The SJP Programme is one of several strategic programmes coordinated and supported by the Strategic Programmes Office led by the Director of Strategic Programmes. The successful applicants would be required to work across the portfolio of projects and programmes as required.

Please see the attached Job Description and Information for applicants.

Frenchay Campus

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give our students access to everything they need to succeed - with GBP 300m having been spent recently on new state‑of‑the‑art learning spaces and accommodation to enhance our offer even further. Frenchay campus is within close proximity to excellent motorway links and within walking distance of two train stations, making UWE Frenchay Campus the ideal place to work for those wishing to commute to Bristol.

Benefits

In addition to progressive pay rates, UWE Bristol offers a wide range of staff benefits including:

• a generous holiday allowance of 27 days
• up to 12.5 bank holiday/closure days per year
• flexible working
• excellent defined benefit pension schemes
• access to employee assistance programme
• savings on purchases via Wider Wallet scheme
• option to participate in the cycle to work scheme
• family friendly policies
• onsite nursery at our Frenchay Campus.

Further information

This post is a fixed-term post lasting two years, and full-time working 37 hours per week.

The University's normal practice is that new appointments will be made at the starting point of the grade.

UWE is committed to supporting and promoting equality and diversity to create an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who share our ambition to be a university recognised for the success and impact of our practice-oriented programmes; our strong industry networks and our inclusive global outlook.