Senior Bookings Administrator

KHR - Recruitment Specialists; West Malling; On-site; GBP 35,000; Full time

Job summary

A family-run niche travel company in Mid Kent is seeking a Senior Bookings Administrator to take ownership of the booking process. The ideal candidate has experience in travel bookings and strong organisational skills. This position offers a competitive salary of £35,000 and a supportive team environment.

Benefits

Competitive salary

Opportunities for travel

Family-run environment

Supportive culture

Qualifications

• Previous experience in a travel bookings, reservations, or operations role.
• Strong organisational skills and an eye for detail.
• Excellent communication and customer service abilities.

Responsibilities

• Manage the end-to-end booking process for clients.
• Liaise with suppliers and handle travel documentation.
• Work closely with the operations team.

Skills

Organisational skills

Communication skills

Customer service abilities

Confidence using booking systems

Attention to detail

Job description

Senior Bookings Administrator

Mid Kent
£35,000 per annum
Opportunity for Travel (if you want)

Are you an experienced travel professional with a passion for creating seamless customer experiences?

Our client, a family-run niche travel company based in Mid Kent, is looking for a Senior Bookings Administrator to join their friendly and dedicated team.

About the Role

You’ll take ownership of the end-to-end booking process, from initial enquiry through to final travel arrangements, ensuring every client enjoys exceptional service. Working closely with the wider operations team, you’ll manage reservations, liaise with suppliers, and handle documentation for bespoke travel itineraries.

What You’ll Bring

• Previous experience in a travel bookings, reservations, or operations role
• Strong organisational skills and an eye for detail
• Excellent communication and customer service abilities
• Confidence using booking systems and travel software
• A proactive, can-do attitude with a genuine enthusiasm for travel

Why Join?

• Competitive salary of £35,000
• Family-run environment where your contribution is valued
• Opportunities to travel and experience the destinations you’ll be booking
• Friendly, close-knit team with a supportive culture
• Standard hours: 9 am – 5 pm, Monday to Friday (some flexibility for the right person)

If you’re ready to bring your travel expertise to a company that truly cares about its people and its customers, we’d love to hear from you.