Senior Billing Manager – Telecom & IT Services

Giacom; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology solutions provider in the UK is seeking a Senior Billing Manager to join their Managed Services team. This role involves ensuring accurate billing for telecoms and IT services and acting as an extension of clients' billing departments. The successful candidate will evaluate billing processes, build strong relationships with clients, and ensure compliance with industry standards. Benefits include 25 days annual leave, a pension plan, and a commitment to diversity and equality.

Benefits

25 days annual leave, plus bank holidays

Pension plan

Complimentary refreshments in all offices

Investment in career development

Qualifications

• Experience in telecoms and IT service billing is essential.
• Strong customer service skills needed, especially in a billing context.
• Excellent written and verbal communication abilities required.

Responsibilities

• Ensure accurate and timely billing for clients' telecoms and IT services.
• Act as an extension of clients’ billing departments for support.
• Identify opportunities to improve processes and enhance profitability.

Skills

Experience in telecoms and IT service billing

Strong customer service skills

Excellent communication skills

Ability to work well within a team

Tools

Microsoft Office

aBILLity or Affinity billing system

Job description

A leading technology solutions provider in the UK is seeking a Senior Billing Manager to join their Managed Services team. This role involves ensuring accurate billing for telecoms and IT services and acting as an extension of clients' billing departments. The successful candidate will evaluate billing processes, build strong relationships with clients, and ensure compliance with industry standards. Benefits include 25 days annual leave, a pension plan, and a commitment to diversity and equality.