Senior Associate, Client Service Data Insights & Analytics

The Bank of New York Mellon Corporation; Greater London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading financial services firm in the United Kingdom seeks a dedicated individual to manage and analyze business requirements, develop dashboards, and conduct training. Candidates must have at least 3 years of experience with Salesforce.com and possess strong analytical and problem-solving skills. Join a collaborative team where innovative ideas meet advanced technology, making a significant impact in the finance domain and enjoying a flexible work culture.

Benefits

Competitive compensation

Flexible global resources

Generous paid leaves

Qualifications

• 3+ years of experience with Salesforce.com.
• Ability to work independently and in a team under changing deadlines.
• Strong business and analytical skills.

Responsibilities

• Identify and evaluate third-party applications for implementation.
• Understand upstream and downstream processes.
• Conduct training and create training materials.

Skills

Salesforce.com

Dashboard development

Analytical skills

Problem solving

Business analysis

Job description

Responsibilities

• Participate in the identification and evaluation of third-party applications to support a multi-year implementation roadmap
• Understand upstream and downstream processes relevant to area of expertise and minimize disruptions resulting from development projects
• Conduct hands-on training and creation of training materials.
• Analyzes, defines and documents business requirements for data, workflow, logical processes, hardware and operating system environment
  3+ years of experience with Salesforce.com
• Efficient in developing dashboards and reports in CRM.
• Strong business, problem solving, and analytical skills. Proactive in solving business and/or technical problems.
• Ability to work in a fast-paced environment, both independently and as part of a team while under strict and changing deadlines
• Independent, self-starter requiring little supervision to complete tasks
  At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Culture & Company Overview

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

About Mellon Investments Driving client outcomes through perspective, precision, and partnership. Mellon is a global leader in index management and one of the world's largest institutional index managers by assets under management. Since 1983, Mellon's dedication to precision and client partnership has gone beyond the benchmark. Our storied history of innovation can be tracked back to the 1970s to founders William Fouse and Thomas Loeb, who are widely recognized as pioneering developers and champions of indexing. Armed with perspective earned from 40 years of experience, Mellon manages money for many of the world's most sophisticated clients, proving that index investing requires an active mindset.

Awards

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025
  BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.