Senior Air Import Operator

WR Logistics; Sale; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

A respected logistics provider in the UK is seeking an experienced Senior Air Import Coordinator to manage a key client portfolio. This role involves overseeing airfreight operations, ensuring compliance, and developing relationships with customers and suppliers. Candidates should have at least five years' experience in airfreight imports, strong commercial awareness, and proficiency in Microsoft Office. The position offers a competitive salary and a supportive team environment with opportunities for career development.

Benefits

Competitive salary

Career development opportunities

Supportive team environment

Qualifications

• Minimum 5 years' experience in airfreight imports.
• Fully customs entry and Descartes compliant.
• Exceptional organisational and time management skills.

Responsibilities

• Manage end-to-end coordination of airfreight operations.
• Develop profitable relationships with customers and suppliers.
• Oversee airfreight shipments from booking to delivery.

Skills

Airfreight imports experience

Commercial awareness

Excellent communication skills

Proficiency in Microsoft Office

Organisational and time management skills

Education

Dangerous Goods certification

Customs-related qualifications

Relevant academic qualifications

Job description

Senior Air Import Coordinator

Location: Wythenshawe

Salary: up £42,000

Job Type: Full-time, Permanent

Hours: Monday to Friday, flexible hours (hybrid 2 days from home 3 in the office)

Are you an experienced Senior Airfreight Import Coordinator ready to take ownership of a key client portfolio in a dynamic, growing freight forwarding business? Our client, a well-established international logistics company, is looking for a proactive and commercially minded professional to join their Airfreight Team.

In this pivotal role, you'll manage the end-to-end coordination of airfreight operations - ensuring that customer expectations are exceeded, profit margins are maximised, and opportunities for business growth are developed through exceptional service and communication.

The Role

Reporting to the Airfreight Manager, you'll be responsible for the day-to-day management of a dedicated nomination client base and for supporting internal business development teams. You'll oversee shipments from start to finish, ensuring accuracy, efficiency, and outstanding service delivery.

Key Responsibilities

• Work closely with the Airfreight Manager and Import Supervisor to achieve departmental goals.
• Deliver excellent communication and service to existing clients, new clients, and internal teams.
• Develop long-term, profitable relationships with customers and suppliers.
• Handle quotations, negotiate rates, and manage suppliers to maximise margins.
• Oversee airfreight shipments from booking to delivery, ensuring compliance with all regulations.
• Integrate new business smoothly into the service network.
• Support financial processes including invoicing, cost control, and profit monitoring.
• Identify and develop opportunities for new and existing trade lanes.
• Assist with urgent shipments or out-of-hours needs when required.

What We're Looking For

• Minimum 5 years' experience in airfreight imports.
• Fully customs entry and Descartes compliant.
• Strong commercial awareness with a focus on profit optimisation.
• Excellent written and verbal English communication skills.
• Proficiency in Microsoft Office, particularly Outlook and Excel.
• Exceptional organisational and time management skills with the ability to prioritise workloads.
• A positive, can-do attitude with the ability to work collaboratively in a fast-paced environment.

Desirable Qualifications & Memberships

• Dangerous Goods certification.
• Customs-related qualifications or accreditations.
• Relevant academic qualifications (GCSEs, A Levels, NVQs, or Degree).

Why Join?

• Work for a respected logistics provider with a strong reputation for customer service and operational excellence.
• Be part of a supportive, ambitious airfreight team that values communication, collaboration, and growth.
• Competitive salary and long-term career development opportunities.

WR is acting as an Employment Agency in relation to this vacancy.