Senior AI Software Engineer

Tec Partners; England; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading technology-driven organization in the UK is seeking a Senior AI Software Engineer to enhance their Amazon Connect capabilities. You will collaborate with engineering teams to design and support scalable, cloud-native services. This role requires strong AWS experience, proficiency in TypeScript and modern JavaScript frameworks, as well as solid DevOps knowledge. The position offers a competitive rate of £600-£700 per day for a 12-month contract with flexible onsite requirements.

Benefits

Competitive salary and benefits package

Exposure to modern AWS technologies

Collaborative engineering environment

Qualifications

• Demonstrable experience at Senior Software Engineer level or above.
• Strong expertise with Amazon Connect and IVR technologies.
• Proficiency in modern JavaScript frameworks and Python.

Responsibilities

• Design, develop and maintain software solutions using AWS services.
• Collaborate with teams to integrate new capabilities into platforms.
• Lead code reviews to ensure high standards of engineering quality.

Skills

AWS services

TypeScript

JavaScript frameworks

Python

DevOps principles

Analytical skills

Problem-solving

Communication skills

Job description

Senior AI Software Engineer

Employment Type: Contract

Duration: 12 Months

Location: Berkshire, England (1 day per month onsite)

Umbrella Rate: 600- 700/day

Opportunity Overview

We are working with a large, technology-driven organisation seeking a Senior Software Product Engineer to join its Shared Services function. This role will focus on expanding and enhancing Amazon Connect capabilities, delivering innovative contact centre solutions that provide measurable value across the wider business.

You will collaborate with established engineering teams to design, build and support scalable, cloud-native services. Working primarily within the AWS ecosystem, you will play a key role in accelerating stakeholder objectives through robust, sustainable technology solutions.

Key Responsibilities

• Design, develop and maintain software solutions leveraging AWS services including Amazon Connect, Amazon Lex, AWS Lambda and Large Language Models (LLMs).
• Collaborate with cross-functional teams to integrate new capabilities into contact centre platforms.
• Produce clean, efficient and maintainable code using TypeScript, modern JavaScript frameworks and Python.
• Champion DevOps best practice, including CI/CD pipelines, automated testing and infrastructure as code.
• Lead and contribute to code reviews, ensuring high standards of quality and engineering excellence.
• Troubleshoot and resolve complex technical issues across multiple layers of the technology stack.
• Stay informed of emerging technologies and industry trends to ensure solutions remain innovative and sustainable.

Essential Skills and Experience

• Demonstrable experience operating at Senior Software Engineer level or above.
• Strong hands-on expertise with AWS services, particularly Amazon Connect, Contact Flows, IVR and Amazon Lex.
• Proficiency in TypeScript, modern JavaScript frameworks and Python.
• Solid understanding of DevOps principles and tooling, including CI/CD, serverless architectures and monitoring solutions.
• Experience integrating and supporting contact centre technologies.
• Strong analytical and problem-solving capabilities.
• Excellent written and verbal communication skills, with the ability to work both independently and collaboratively.

What's on Offer

• Opportunity to shape and enhance enterprise-scale contact centre capabilities.
• Exposure to modern AWS technologies and AI-driven solutions.
• A collaborative engineering environment with a strong focus on quality and best practice.
• Competitive salary and benefits package.

Application Process

To express interest in this opportunity, please submit your CV for consideration. Further details will be shared with shortlisted applicants.