Senior Admissions Coordinator and Pathway Tracker

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking a motivated Senior Admissions Coordinator in Cambridge. This role involves managing the waiting lists for Oral and Maxillofacial Surgery and ensuring efficient booking processes for patients. The ideal candidate should possess strong organizational skills, be capable of working independently, and have knowledge of NHS targets, including 18 weeks and Cancer Pathways. The position offers a dynamic work environment focused on providing outstanding care to patients and establishing a work-life balance through flexible arrangements.

Benefits

On-site leisure facilities

Reduced-cost bus travel

Flexible work arrangements

Qualifications

• Ability to track patient pathways and manage waiting lists effectively.
• Capable of working independently while exercising personal initiative.
• Knowledge of NHS targets including 18 week and Cancer Pathways is desirable.

Responsibilities

• Manage the surgical procedure waiting lists for OMFS.
• Coordinate inpatient procedures and liaise with families and hospital staff.
• Proactively manage patient waiting times in line with Trust Policies.

Skills

Organisational skills

Knowledge of NHS targets

Independent working

Communication skills

Job description

Vacancy at Cambridge University Hospitals NHS Foundation Trust

An opportunity has arisen for a motivated Senior Admissions Coordinator to manage the Oral and Maxillofacial Surgery (OMFS) surgical procedure waiting lists and track patient pathways.

Responsibilities

• provide an efficient, effective quality administration service to patients and staff, and act as a full surgical booking coordinator.
• deal with Adult and Paediatric patients, liaise with families and patients, hospital staff, arrange pre-assessments and book inpatient procedures.
• comprehensive tracking of patients RTTs, with knowledge of NHS targets including 18 week and Cancer Pathways desirable.
• schedule inpatient procedures, working closely with staff at all levels both internally and externally.
• proactively manage patient waiting times, registration and booking of all patients in line with Trust Policies and Procedures, National targets and paying particular attention to the 18 week Referral to Treatment targets and cancer targets.

Qualifications

• capable of working independently while exercising personal initiative.
• ability to organise workload to meet demand changes within the service.
• knowledge of NHS targets desirable; training on all aspects of the role will be given.
• internal applicants on permanent contracts can apply as a secondment or fixed term contract; for secondments approval of the line manager is required; fixed term applicants may apply for a fixed term position.
• knowledge of all NHS targets including 18 week and Cancer Pathways is desirable for this role.

Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1,100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, CUH’s values – Together, Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. CUH provides accessible high‑quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Equality, Diversity and Inclusion

CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Application Information

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. The advert will close at midnight on 1 January 2026. Interviews are due to be held on 9 January 2025. As per Home Office guidelines, unfortunately the Trust is unable to offer sponsorship for this particular position. This advert closes on Thursday 1 Jan 2026.

Benefits

At Cambridge University Hospitals we offer development opportunities and a wide range of benefits, including on‑site leisure facilities, a shopping concourse and day nurseries. We provide reduced‑cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station. We subsidise the cost of parking on site for eligible staff. On CUH campus hot food is available 24/7 and at a reduced cost for colleagues. CUH is committed to assisting employees in achieving a good work‑life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part‑time working, job‑share, term‑time working and flexible start and finish times.