Senior Administrator | Greater Manchester Mental Health NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust; Salford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare organization in the UK seeks an administrative leader to manage and coordinate support functions, ensuring efficient resource use. The role involves responsibilities for achieving targets, managing staff, and enhancing data quality. Candidates should be patient-focused, and excellent in customer service. Benefits include substantial annual leave, pension plans, and wellness programs. This position is pivotal in maintaining the quality of mental health services in Salford and surrounding areas.

Benefits

27 days annual leave plus bank holidays

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

fuelGenie Fuel Cards

Responsibilities

• Ensure all systems are effective for timely service user processing.
• Provide patient-focused services and ensure adherence to policies.
• Oversee line management of administrative staff.

Job description

Overview

To provide comprehensive administrative support and to manage and co-ordinate the administrative and ancillary support function, ensuring the most efficient and effective use of resources.

The post holder will have line management responsibility for the administration, clerical and support staff, and will be responsible for the coordination of the validation of all reports coming into the service in regards to data quality and data completeness.

The post holder will be responsible for the assurance of meeting all local and national targets, flagging up any issues that may come to light.

Responsibilities

• Ensuring all systems and processes are adequate and effective in ensuring all service users are received, treated and discharge from service within nationally and locally agreed timeframes.
• Ensure all service users are greeted into the clinic setting in a patient focused manner ensuring excellent customer service.
• Ensure systems are in place to ensure all patient that Do Not Attend are appropriately followed up or discharges according to clinical advice.
• Ensure the implementation of and adherence to relevant Trust policies and procedures.

About Greater Manchester Mental Health (GMMH) Foundation Trust

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world\'s most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Application notes

Please see attached job description and person specification

Staff benefits

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

This advert closes on Sunday 21 Dec 2025