Senior Administrator

Clearline Recruitment Ltd; Shoreham-by-Sea; On-site; GBP 25,000 - 30,000; Full time

Job summary

A national recruitment agency is seeking a Senior Administrator to join a team in Shoreham-by-Sea. The role involves coordinating telecom services, managing relationships between suppliers and internal teams, and ensuring daily tasks are completed on time. Ideal candidates should have strong administrative skills, attention to detail, and the ability to handle multiple priorities. This position offers a salary between £25,000 - £30,000 per annum and is on a temporary or fixed-term contract basis.

Qualifications

• Strong administrative background with excellent customer service skills.
• Telecoms experience highly advantageous.
• Highly organised with strong attention to detail.
• Confident communicator with suppliers and internal stakeholders.
• Able to manage multiple priorities effectively.

Responsibilities

• Coordinate end-to-end service delivery from order through to handover.
• Act as a key liaison between suppliers, internal teams and customers.
• Manage shared inboxes, calls and daily task queues.
• Identify, escalate and track issues through to resolution.
• Provide cover for colleagues and support continuous service improvement.

Skills

Strong administrative background

Excellent customer service skills

Telecoms experience

Highly organised

Attention to detail

Confident communicator

Competent using Microsoft Word

Competent using Microsoft Excel

Job description

Job Title : Senior Administrator

Location : Shoreham-by-Sea

Salary : £25,000 - £30,000 per annum (dependent on experience)

Hours : Monday to Friday, 9:00am - 5:30pm

Contract : Temporary or 6-Month Fixed-Term Contract

Clearline Recruitment are recruiting on behalf of our client for a Senior Administrator to join their Shoreham based team, supporting the coordination and delivery of telecoms services including data and voice provisioning.

Key Responsibilities

• Coordinate end-to-end service delivery from order through to handover
• Act as a key liaison between suppliers, internal teams and customers
• Manage shared inboxes, calls and daily task queues, meeting agreed deadlines
• Identify, escalation and track issues through to resolution
• Provide cover for colleagues and support continuous service improvement

Skills & Experience

• Strong administrative background with excellent customer service skills
• Telecoms experience highly advantageous
• Highly organised with strong attention to detail
• Confident communicator with suppliers and internal stakeholders
• Able to manage multiple priorities effectively
• Competent using Microsoft Word and Excel

Contact

If you are interested in this excellent role, please apply, or to find out more information please contact Jamie Watson from Monday - Friday and between the hours of 9:00am - 5:30pm.