Senior 3rd-Line Infra & Cloud Engineer (MSP)

IT Answers; Liverpool; On-site; GBP 30,000 - 35,000; Full time

Job summary

An innovative IT MSP in Liverpool is looking for a senior-level 3rd Line Support Engineer to resolve complex issues and deliver infrastructure and cloud solutions. The ideal candidate will manage Azure resources, lead migration projects, and collaborate with various stakeholders. A strong background in Microsoft technologies and experience in a fast-paced environment is essential for this role. This position offers a competitive salary along with development opportunities and exposure to advanced technologies.

Benefits

Competitive salary (up to £35K)

Clear development pathway

22 days holiday + bank holidays

Pension scheme & benefits

Work with advanced technologies

Qualifications

• 4-10 years' experience in IT support, ideally within an MSP.
• Strong capability across various Microsoft technologies.
• Proven ability to resolve complex technical issues.

Responsibilities

• Act as the senior escalation point for complex incidents.
• Manage Azure resources and maintain server environments.
• Lead migrations and infrastructure upgrades.

Skills

Microsoft 365 & Azure

Windows Server

Networking VLANs

Strong documentation

Communication skills

Time-management

Tools

Azure

Hyper-V

VMware

Job description

An innovative IT MSP in Liverpool is looking for a senior-level 3rd Line Support Engineer to resolve complex issues and deliver infrastructure and cloud solutions. The ideal candidate will manage Azure resources, lead migration projects, and collaborate with various stakeholders. A strong background in Microsoft technologies and experience in a fast-paced environment is essential for this role. This position offers a competitive salary along with development opportunities and exposure to advanced technologies.