Security Site Supervisor

CIS Security Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A security services company in Greater London is seeking a Security Site Supervisor to manage and supervise a security team. You will ensure high standards of customer service, maintain site policies, and lead the operational roster. Candidates must hold a SIA Door Supervisor Licence and have proven leadership experience. IT skills are essential. This position offers a competitive hourly wage with opportunities for training and career development.

Benefits

Health care plan

Cycle to work scheme

First class training

Employee Recognition awards

Qualifications

• Experience as a Team Leader/Supervisor/Lead Officer is required.
• Ability to organise and motivate the wider security team.
• Excellent verbal and written communication skills, including report writing.

Responsibilities

• Maintain customer service relationships with site staff and clients.
• Supervise the Site Operational Working Roster and communication.
• Assist in Security investigations into any incidents affecting property.

Skills

Customer service skills

Team leadership

Communication skills

Time management

IT skills (Microsoft Suite)

Education

SIA Door Supervisor Licence

CCTV Licence

Job description

Overview

A fantastic opportunity has arisen for a Security Site Supervisor who will demonstrate and deliver high quality customer service to both our clients and service users. Manage and develop the Security team in all areas of Security and maintain close working relations. You will be expected to effectively supervise the operational running of the Security team to ensure that they are working in line with site policies and procedures. Ensure and maintain that the Site Manager and Client are fully briefed and updated regarding any Security related issues that arise. Ensure the Security team deliver high standards by monitoring performance levels.

Position

Information: Security Site Supervisor

Location: London (W1T)

Salary: £16.00 per hour

Hours: Average 42 hours per week

Shifts: 4 On 4 Off - Days

Responsibilities

• Maintain good customer service relationships with site staff, visitors, clients, and management team, while representing the site and CIS-Security.
• Supervise and maintain the Site Operational Working Roster. Amend and implement any changes as required on a daily basis. Maintain effective communication, both verbal and written.
• Carry out tasks and report back as directed by the Site Manager.
• Effectively supervise On Site Security Operations ensuring that Officers are working in line with Site Policies and Procedures at all times and in line with the Site Manager\'s direction.
• Assist in any necessary Security investigations into any loss, damage or other incidents affecting property, visitors, or staff.
• Focus on team building, training and development of staff from all sites-based service partners.
• Deliver and assist in Site Training as required to all Officers in line with Client / CIS requirements. Site training to be performed during weekdays wherever possible and the Site Training Matrix must be maintained and managed at all times.
• Ensure all manning requirements are managed and met on a daily basis and that contractual requirements are fulfilled with up-to-date records.
• Demonstrate proactive management of the Security Team and provide relief/break cover for Security Officers when required.
• Set high personal standards for others to follow; maintain morale and discipline within the team, considering welfare.
• Ensure that all staff are regularly briefed and liaise with the Client and CIS Site Manager on all Operational matters relating to the security of the premises, including reporting on matters of discipline and welfare.

Qualifications

• SIA Door Supervisor Licence required
• CCTV Licence desirable
• Experience as a Team Leader/Supervisor/Lead Officer is required
• Ability to organise and motivate to guarantee optimum performance of the wider security team
• Excellent IT skills including Microsoft Word, Excel, PowerPoint, and Outlook
• Gravitas and resilience to work through complex requirements
• Leadership and ability to follow plans through to completion
• Experience of security procedures, physical security requirements, and corporate policies
• Time management and organisational skills
• Excellent verbal and written communication skills, including report writing

Benefits

• Health care plan (HSF)
• Perk Box (HSF) - discounts & offers from cinema tickets to days out
• Cycle to work scheme
• Tailed Site Uniform
• First class training allowing you to develop your skills
• A view for career development
• Long service & Employee Recognition awards

CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.

Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.