Security Services Operations- Finance & Business Management Associate

JPMorgan Chase; London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading global financial services firm in London is looking for a Business Management Associate to support Securities Services Operations. The role involves collaborating with senior leaders to drive strategic initiatives, manage projects, and enhance operational metrics. Candidates should have a bachelor's degree in finance or business and relevant experience in financial services. Competitive compensation and development opportunities are provided in an inclusive environment.

Benefits

Competitive total rewards package

Diversity and inclusion initiatives

Flexible work arrangements

Qualifications

• Significant experience in financial services.
• Demonstrated organizational skills with strong attention to detail.
• Strong proficiency with PowerPoint, Word, Excel, and Outlook.

Responsibilities

• Partner with the business to set strategy, objectives, and targets.
• Build and maintain operational metrics frameworks.
• Project manage and deliver key work streams and tasks.

Skills

Organizational skills

Attention to detail

Effective communication

Analytical skills

Proficiency with Excel

Presentation skills

Education

Bachelor's degree in business, finance, or economics

Tools

PowerPoint

Excel

Word

Outlook

Power BI

SQL

Job description

Overview

Join a team at the forefront of global financial services, where your work directly supports high-profile initiatives and drives operational excellence. As a Business Management Associate, you will collaborate with senior leaders and key partners to deliver insights and solutions that shape the future of our Securities Services Operations. This is your opportunity to make a meaningful impact, develop your skills, and grow your career in a dynamic, inclusive environment. We value your expertise and encourage you to bring your unique perspective to our collaborative team. Discover how you can help us deliver innovative solutions for our clients and stakeholders.

As a Business Management Associate in the Corporate and Investment Bank D&PS F&BM team, you will support Securities Services Operations by driving major initiatives and developing actionable business insights. You will work closely with senior leaders and partners across Finance, Business Management, and Data & Analytics to enable effective execution. Together, we focus on delivering value, simplifying processes, and achieving strategic objectives. You will have the opportunity to contribute to a collaborative, high-impact environment where your ideas matter. Join us to help shape the future of our business and make a difference for our clients and colleagues.

Job Responsibilities

• Partner with the business to set strategy, objectives, and targets, and track outcomes.
• Build and maintain operational metrics frameworks across SSOps teams.
• Organize complex information using strong design acumen and advanced Excel and PowerPoint skills.
• Support management team meetings, business reviews, leadership offsites, and site visits.
• Engage regularly with stakeholders across Finance, Controls, and Technology.
• Support annual investment governance, including business case planning, approvals, and tracking.
• Prepare communications for town halls, all hands calls, newsletters, and organization announcements.
• Track mandatory training completion, access recertifications, and resiliency planning.
• Project manage and deliver key work streams and tasks.
• Identify business risks and drive resolution of mitigating controls.
• Support audit, regulatory, and compliance deliverables within the Risk Control Self-Assessment framework.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in business, finance, economics, or business intelligence.
• Significant experience in financial services.
• Demonstrated organizational skills with strong attention to detail.
• Excellent English writing, editing, and presentation skills.
• Ability to communicate effectively and develop strong partnerships at all levels.
• Strong analytical skills and ability to present new ideas compellingly.
• Ability to multi-task and work autonomously within local and global teams.
• Ability to thrive in a fast-paced, matrixed environment with multiple assignments and changing priorities.
• Proactive, inquisitive, autonomous, enthusiastic, and diligent approach.
• Strong proficiency with PowerPoint, Word, Excel, and Outlook.

Preferred Qualifications, Capabilities, and Skills

• Proficiency with SharePoint and Teams.
• Experience with business intelligence tools such as Power BI, Tableau, Alteryx Suite, SQL, Python, R, and Prompt Engineering.

About JPMorgan Chase & Co.

JPMorgan Chase & Co. is a global leader in financial services, offering innovative solutions to millions of consumers, small businesses, and prominent corporate, institutional, and government clients. With a history spanning over 200 years, we lead in investment banking, commercial banking, financial transaction processing, and asset management. We offer a competitive total rewards package, including base salary, commission-based pay, discretionary incentive compensation, and a range of benefits and programs to support employee needs. We value diversity and inclusion, and we are committed to providing equal opportunities and reasonable accommodations for all employees. Learn more about our commitment to diversity and inclusion and how you can request an accommodation in our FAQs.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

About the Team

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQsfor more information about requesting an accommodation.

About the Team