Security Operative

University Hospitals Dorset NHS Foundation Trust; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare provider in the UK is looking for a Security Operative to join its new Security Team. The role involves 24-hour security services across multiple hospital sites, requiring thorough patrols and effective communication with patients and staff. Candidates should have a good educational background, experience in security, and meet SIA licence requirements. This full-time position offers professional development opportunities and a dynamic work environment.

Benefits

Professional Development

Flexible working hours

Diverse work interactions

Qualifications

• Good general standard of education with basic literacy and numeracy skills.
• Experience in a security role.
• Ability to meet SIA licence requirements.

Responsibilities

• Conduct thorough patrols across the hospital sites.
• Provide assistance and advice to patients and staff.
• Oversee CCTV operations ensuring compliance with guidelines.

Skills

Customer Care

Working without direct supervision

Effective Communication

Education

GCSE English and Maths level 4 or equivalent

Tools

CCTV systems

Standard Windows operating system

Job description

Security Operative

The closing date is 25 January 2026

Exciting Career Opportunity: Join Our New Security Team!

We’re thrilled to announce new openings for Security Operatives to join our newly established Security Team at the University Hospitals Dorset Trust. In this role, you’ll be an integral part of a dedicated team providing essential 24‑hour security services across all three of our hospital sites:

• Royal Bournemouth Hospital
• Poole Hospital
• Christchurch (Macmillan Unit)

Interview Date: 3rd February 2026

Main duties of the job

Your Role:

• Collaborative Security: Work closely with Trust teams to prevent and reduce criminal activity. Respond effectively to acts of violence and aggression as needed.
• Comprehensive Patrols: Conduct thorough and efficient 24/7 patrols of both internal and external areas of our hospital sites.
• Supportive Presence: Offer assistance and advice to patients, visitors, and staff, ensuring their safety and enhancing their experience.
• Enhanced Patient Care: Contribute to excellent patient care by maintaining a secure and supportive environment.

What We Offer:

• Full‑Time Position: This role requires flexibility to work on a rotating schedule, including weekends and Bank Holidays, with shifts covering 24 hours a day. Flexibility to cover for colleagues during leave or sickness is essential.
• Professional Development: Engage in ongoing training to stay updated with evolving legislation and best practices.
• Diverse Interaction: Use your strong communication and customer care skills to interact with a wide range of people from various backgrounds.

About us

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service‑specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Job responsibilities

Key Responsibilities:

• Regular Patrols: Perform routine patrols of Trust grounds, buildings, and car parks, acting as a visible deterrent to criminal activity and anti‑social behaviour.
• Reports: Writing and preparing statements.
• Emergency Response: Apply PMVA de‑escalation techniques when necessary, including physical restraint as a last resort.
• CCTV Monitoring: Oversee CCTV operations, ensuring adherence to the Code of Practice and Procedures Manual.
• Incident Assistance: Support incident investigations as directed by the Trust Security Lead.
• Effective Communication: Utilise two‑way radios, the bleep system, telephones, and intercoms for efficient communication.
• Additional Duties: Assist with other departmental tasks, such as patient and deceased transfers, in support of the Portering function.

Person Specification

Qualifications

• A good general standard of education with basic literacy and numeracy skills
• GCSE English and Maths level 4 or equivalent
• Awareness of the Community Safety Accreditation Scheme
• Ability to meet SIA licence requirements

Experience

• Experience in a security role
• Experience of working within a customer service environment.
• Knowledge of working with CCTV systems and related legislation.

Knowledge

• Working without direct supervision.

Other requirements specific to the role

• Current Full Driving Licence
• Ability to work as part of a team.
• Ability to work alone for prolonged periods.
• Ability to work under pressure.
• Security - access control, IT
• Customer Care
• Ability to use a computer for basic tasks using standard windows operating system.

Personal Attributes

• Reliable/trustworthy
• Enthusiastic/motivated
• Professional attitude/presentable appearance
• Flexibility
• Confidentiality
• Exposure to sensitive situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Dorset NHS Foundation Trust