Security Operations Officer

Taymouth Castle; Aberfeldy; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious golf and sport club in Aberfeldy seeks a Security Operations Officer to ensure safety and security across club locations. This role involves dispatching responses to incidents, communicating with emergency services, and managing documentation. Candidates must have at least three years of relevant security experience and hold a valid SIA CCTV License. The position offers competitive salary, accommodation options, and a family-oriented work culture. Flexibility to work shifts, including nights and weekends is required.

Benefits

Competitive Salary

Accommodation available on a fixed term

Uniform Provided

Meal on duty (free of charge)

Use of on-site staff gym

Access to staff activities

Discounted local accommodation for friends and family

Work-Family Culture

Qualifications

• Proven experience with three years full-time in a security function.
• Experience in operations or control room centre setting.
• Ability to manage multiple tasks with limited supervision.

Responsibilities

• Dispatch and coordinate responses to incidents on club premises.
• Document and escalate instances of threats.
• Assist in coordinating service requests for after-hours access.

Skills

Alarm Monitoring

Access Control

Crisis Communication

Customer Service

Effective Communication

Education

Valid SIA CCTV License

UK driving licence

Tools

Smart PTT

Genetec

Microsoft Office suite

Job description

Taymouth Castle Golf and Sport Club Security Operations Officers are part of a highly professional team of safety and security providers who are encouraged to contribute their knowledge and skill sets for the benefit of the community and the department.

Our Security Operations Officers provide support across all Club locations in Security, Fire, Life Safety, Alarm Monitoring, Video Monitoring, Incident Management, Investigation Support. Dispatching of safety and security resources as required.

Operating in a comparable way to that of a control room operator, this department will grow as the Club facilities are extended and opened and our unique membership builds. All our Security Operations Officers must hold a valid SIA CCTV License.

Responsibilities

Dispatch and coordinate responses to incidents on club premises or at club events using appropriate communication methods. Respond to medical emergencies, burglar, intruder, fire, or duress alarms. Operators may consult with law enforcement, fire, or other public safety organisations related to emergencies at or near company property.

Document, assess, and escalate instances of threats. Develop concise, fact‑based incident reports for distribution to various Club Security Management.

Report out‑of‑ordinary or abnormal conditions to the company’s security personnel, management, employees, and operations team. Partner with Club Management, Facilities & Construction, Network Operations, Maintenance and Medical teams during business‑impacting incidents or events.

Receive, evaluate, and disseminate incoming information and reports from company security personnel, security officers in the field, and company employees, suppliers, reporting parties, and local agencies via Radio, Phone and Email.

Assist in the coordination of service requests requiring after‑hours access to Club properties.

Qualifications

Proven experience with the equivalent of three years full‑time in a security function, preferably in an operations or control room centre setting. Valid SIA CCTV License and UK driving licence.

Proficiency in Alarm Monitoring, Access Control, Video Management, and Crisis Communication technology. Experience using Smart PTT, Genetec, or other enterprise VMS/SMS/Communications platforms highly preferred, but training can be given. Computer proficiency with Microsoft Office suite of products.

Ability to coordinate and manage multiple tasks with limited supervision while providing excellent customer service in a high call volume setting. Effective communication with all levels of the organisation.

Ability to work in a fast‑paced business in a luxury club environment. Building rapport and strong relationships with teams and people. Calm, patient, and composed with the skill of juggling priorities intelligently.

Commitment to working in a flexible scheduling environment (rotating shifts, nights, weekends, and holidays).

Benefits

• Competitive Salary
• Accommodation available on a fixed term and when on duty
• Uniform Provided
• Meal on duty (free of charge)
• Use of on‑site staff gym
• Access to staff activities
• Various benefits including discounted local accommodation for friends and family to visit
• Work‑Family Culture

Company

Taymouth Castle Golf and Sport Club is Discovery’s second European private members‑only golf & sport community. Nestled between two national parks and at the head of Loch Tay in Kenmore, Perthshire, the club incorporates several land estates and is rich in history with dramatic views, offering endless adventures.

This private lifestyle‑driven community will offer 125 residences, a redesigned world‑class golf course and practice facility, wellness and recreation facilities, a range of outdoor pursuits as well as a refurbished 19th century castle to offer a clubhouse with a range of food & beverage outlets and indoor activities.

The Club also offers additional facilities at a nearby farm and mountain estate. Taymouth Castle offers a membership that values its relationships, health, leisure time, and is a modern community that honours Scotland’s legacy of history, outdoor adventure and, most importantly, fun.

We are situated on the A827 between Kenmore and Aberfeldy. Close to the A9. Perth (1 hr) Stirling and Edinburgh Airport (1.5 hrs) Glasgow (2 hrs).

Please note: the selected candidate must have the right to work in the UK as we cannot offer visa sponsorship and offers are subject to successful completion of our reference and background checks.

Join the Discovery family

Join the Discovery family, where quality and service are at the heart of everything we do!